Business Details
About
Auto Repair ShopTowing Service StationBrake ShopAuto MaintenanceTire Shop
Doug's Towing & Automotive Repair provides auto repair services, state inspections, and 24/7 towing to the Rochester, NH area.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
183 reviews
5 stars
162
4 stars
9
3 stars
3
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, highlighting their kindness and willingness to help in difficult situations.
Reliability
The business is frequently described as reliable and trustworthy, with numerous reviews noting that they get the job done right the first time.
Pricing
Customers appreciate the reasonable and fair pricing for towing and repair services, often mentioning that they do not feel pressured into upselling.
Response Time
The company is noted for its quick response times, with many reviews mentioning prompt arrival for towing services.
Expertise
Customers commend the knowledgeable staff for their ability to diagnose issues accurately and provide effective solutions.
- BLBrandan Little4 days ago5.0Great service great people!
- MSMartin Stanley6 days ago5.0Fast service.
- ABAdrianne BerlingOct 13, 20255.0I absolutely love these guys! Doug’s Towing is always willing to go above and beyond to help. Every time I’ve needed their service, they’ve gotten the job done right the first time — I’ve never had to go back for the same issue. Reliable, honest, and professional — highly recommend!
- ABAngelina BalzanoOct 9, 20251.0Stole my brand new air fryer from inside my car and when I confronted them they said none of the guys would want it.. you’re right.. it was one of the many women in the office who did
- KKKatelynSep 11, 20255.0I had my car towed last night through AAA and they sent this company. 10/10 the driver was beyond kind and was very timely and professional. I wasn’t able to get his name as I didn’t speak the entire ride back so if you see this, IM SORRY 😭 I was being a cry baby about my car. Highly recommended! Thank you for saving my car and I 💜
Frequently Asked Questions About Doug's Towing & Automotive Repair
What sets Doug's Towing & Automotive repair apart from the competition?
We're a family-owned and operated business that offers quick responses to customer inquiries. We also offer a 24/7 towing service. Keep us in mind next time you need a mechanic!
What services does Doug's Towing & Automotive Repair offer?
Doug's Towing & Automotive Repair is an auto repair shop with 24 hour towing, that offers brake work, AC work, engine work, suspension work, state inspections, wheel alignments, oil changes, auto maintenance, tire sales, diagnostics, and exhaust work.
Do you offer any warranties for your work?
Yes, we do! Our minimum warranty is a 12-month/12,000-mile warranty, but most services carry a 24-month/24,000-mile warranty. Our warranty is applicable nationwide. Call us today if you're in need of auto repair!
How often do I really need to have my oil changed?
We recommend an oil change every 3,000 miles for conventional oil or 5,000 miles for synthetic oil. Your needs may vary by vehicle. Call us today if you need an oil change or a mechanic!
Do you offer roadside assistance?
Yes. We offer lockout assistance, jump starts, fuel delivery, and tire changes. These problems can be pretty common! In fact, according to Look Up a Plate, 88 million roadside assistance calls were made in America in 2022. Give us a call today or the next time you need a mechanic!
What types of automotive services does Doug's Towing & Automotive Repair provide?
They offer brake work, AC repair, engine work, suspension services, state inspections, wheel alignments, oil changes, tire sales, diagnostics, and exhaust work.
Is Doug's Towing & Automotive Repair a family-owned business?
Yes, it is a family-owned and operated business offering quick responses and 24/7 towing services.
Do you offer any warranties on your repair services?
Yes, most services come with a 24-month/24,000-mile warranty, and the minimum warranty is 12-months/12,000-miles, applicable nationwide.
What are the regular business hours for Doug's Towing & Automotive Repair?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.
Do you provide roadside assistance services?
Yes, they offer roadside assistance including lockout help, jump starts, fuel delivery, and tire changes.
What payment methods are accepted at Doug's Towing & Automotive Repair?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are appointments required for service at Doug's Towing & Automotive Repair?
Yes, appointments are required for service.
How can nearby places enhance my visit to Doug's Towing & Automotive Repair?
Nearby locations like U-Haul Moving & Storage can help if you need storage solutions. After your service, you might enjoy visiting the Four Corner Antique Store or The Primitive Nook for unique gifts and antiques.
Is there a convenient place to get pet supplies near Doug's Towing & Automotive Repair?
Yes, Meader Supply is nearby and offers pet supplies, shopping, and fashion accessories, which could be convenient while you are in the area.
Are there any notable shops or services near Doug's Towing & Automotive Repair for home improvement?
Yes, nearby businesses like New England Roofing and East Coast Siding offer roofing, siding, and home improvement services which can complement your visit to the area.