Business Details
About
Auto Repair ShopTowing Service StationBrake ShopAuto MaintenanceTire Shop
Doug's Towing & Automotive Repair provides auto repair services, state inspections, and 24/7 towing to the Rochester, NH area.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
186 reviews
5 stars
165
4 stars
9
3 stars
3
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful nature of the staff, highlighting their kindness during stressful situations.
Honesty
Many reviews emphasized the business's honesty in diagnosing vehicle issues and providing fair pricing without aggressive upselling.
Timeliness
The business received positive feedback for their quick response times and efficient service, often arriving sooner than expected.
Reliability
Customers expressed trust in the business for both towing and repair services, often returning for multiple needs over the years.
- GBGiff BurnapJan 5, 20265.0Nice guys at Dougs. Super helpful, do good work, and if needed are willing to give you a ride home. Look no further for your neighborhood mechanic.
- CDCarol DoleDec 13, 20255.0Doug came to our rescue this afternoon in Farmington NH & delivered us & our broken down 2022 Dodge truck to the Dodge dealer in Rochester. He’s experienced, thorough, polite & kept my husband & i toasty warm during the transport. SO grateful!
- RCRon CokerNov 26, 20255.0I took a vehicle to them that had showed multiple problems. They started with the least expensive repair and solved the problem. They could have told me they found the most expensive problem and charged me for that. You don't find that type of honesty in very many places. I highly recommend.
- BLBrandan LittleNov 19, 20255.0Great service great people!
- MSMartin StanleyNov 17, 20255.0Fast service.
Frequently Asked Questions About Doug's Towing & Automotive Repair
What sets Doug's Towing & Automotive repair apart from the competition?
We're a family-owned and operated business that offers quick responses to customer inquiries. We also offer a 24/7 towing service. Keep us in mind next time you need a mechanic!
What services does Doug's Towing & Automotive Repair offer?
Doug's Towing & Automotive Repair is an auto repair shop with 24 hour towing, that offers brake work, AC work, engine work, suspension work, state inspections, wheel alignments, oil changes, auto maintenance, tire sales, diagnostics, and exhaust work.
Do you offer any warranties for your work?
Yes, we do! Our minimum warranty is a 12-month/12,000-mile warranty, but most services carry a 24-month/24,000-mile warranty. Our warranty is applicable nationwide. Call us today if you're in need of auto repair!
How often do I really need to have my oil changed?
We recommend an oil change every 3,000 miles for conventional oil or 5,000 miles for synthetic oil. Your needs may vary by vehicle. Call us today if you need an oil change or a mechanic!
Do you offer roadside assistance?
Yes. We offer lockout assistance, jump starts, fuel delivery, and tire changes. These problems can be pretty common! In fact, according to Look Up a Plate, 88 million roadside assistance calls were made in America in 2022. Give us a call today or the next time you need a mechanic!
What types of automotive services does Doug's Towing & Automotive Repair provide?
They offer brake work, AC repair, engine work, suspension services, state inspections, wheel alignments, oil changes, tire sales, diagnostics, and exhaust work.
Is Doug's Towing & Automotive Repair a family-owned business?
Yes, it is a family-owned and operated business offering quick responses and 24/7 towing services.
Do you offer any warranties on your repair services?
Yes, most services come with a 24-month/24,000-mile warranty, and the minimum warranty is 12-months/12,000-miles, applicable nationwide.
What are the regular business hours for Doug's Towing & Automotive Repair?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.
Do you provide roadside assistance services?
Yes, they offer roadside assistance including lockout help, jump starts, fuel delivery, and tire changes.
What payment methods are accepted at Doug's Towing & Automotive Repair?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are appointments required for service at Doug's Towing & Automotive Repair?
Yes, appointments are required for service.
How can nearby places enhance my visit to Doug's Towing & Automotive Repair?
Nearby locations like U-Haul Moving & Storage can help if you need storage solutions. After your service, you might enjoy visiting the Four Corner Antique Store or The Primitive Nook for unique gifts and antiques.
Is there a convenient place to get pet supplies near Doug's Towing & Automotive Repair?
Yes, Meader Supply is nearby and offers pet supplies, shopping, and fashion accessories, which could be convenient while you are in the area.
Are there any notable shops or services near Doug's Towing & Automotive Repair for home improvement?
Yes, nearby businesses like New England Roofing and East Coast Siding offer roofing, siding, and home improvement services which can complement your visit to the area.