Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Main St in Rochester, NH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NH or call us at (603) 335-0294.
Feedback highlights a mix of excellent and poor customer service experiences, with specific praise for employees like Kevin and Ryan, while others reported rude behavior from management.
Knowledge and Helpfulness
Many customers appreciated the knowledgeable and helpful staff, although some noted inconsistencies in staff training and product knowledge.
Product Availability
Customers generally found the store stocked with necessary parts, but there were complaints about specific items being out of stock or incorrect parts being sold.
Store Environment
Reviews mentioned cleanliness and organization issues within the store, with some customers noting a dirty and disorganized environment.
JB
Jeff Becker
Dec 2, 2025
1.0
TLDR: employees here don’t even know how to install or pick out correct wiper blades without relying on the computer to tell them…
Witnessed an employee today mansplain to a woman that the wiper blades he sold her were the correct ones because “the computer gave that part number” he also refused to help her install them, I assume because it was actively snowing, the reason she stopped to get new blades in the first place. After I attempted to help her install them after she tried, it became apparent the blades he sold her did not have the correct adapter for the hook style on her vehicle. He proceeded to come outside and tell us that there is an adapter in the package in an extremely rude way, which there was indeed not one in the package. The package listed the types of hooks it would work with and hers were not on there. He then proceeded to tell her “don’t do this here” as if it’s a big deal to replace wiper blades in the parking lot. He got frustrated when she said she wanted to return them and he got another employee to confirm, via the computer, that the “part number should fit her vehicle”. I had to leave and I hope she ended up getting a refund and going to a store that actually knows something about cars.
CS
Conor Sullivan
Nov 21, 2025
5.0
Big shoutout to Kevin there. He was very professional and knowledgeable and I didn't feel rushed when I came in needing last minute brake parts. Best auto store employee I've come across. 10/10 customer service!
KM
Kurt Morton
Nov 19, 2025
5.0
I just purchased a new vehicle and immediately wanted to get rid of the front license plate which had the dealers name I went to AutoZone and Kevin helped me kindly we put a 3-D American flag license plate on my car. I said we should’ve said Kevin‘s awesome I will go back there again for any of my automotive needs Two thumbs up to Kevin.
LW
Lynn Wheeler
Oct 29, 2025
5.0
Great staff always have quality parts
DC
DONNA CLAVEAU
Sep 30, 2025
5.0
Recently I was in dire need for a seat belt extender and contacted Auto Zone. A staff member named Kevin (sorry, Kevin, I don't know your last name or title), tried very hard to assist me. As it turned out, a universal extender did not work in my car - but I can say that he gave the most excellent customer service attempting to fix my seat belt problem, and I appreciated his efforts very much. Thank you, Kevin. 🌻
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Rochester, NH?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Rochester?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Is AutoZone Auto Parts located at 122 S Main St in Rochester, NH?
Yes, the Rochester AutoZone Auto Parts store is located at 122 S Main St, Rochester, NH 03867.
What brands are available at AutoZone Auto Parts in Rochester?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I contact AutoZone Auto Parts Rochester by phone or email?
Yes, you can call them at (603) 335-0294 or email customer.service@autozone.com.
Are there any gas stations near AutoZone Auto Parts in Rochester?
Yes, nearby gas stations include Monster Gas, Rochester One Stop, and bp, which can be convenient for refueling your vehicle during your visit.
Where can I grab a quick coffee or snack near AutoZone Auto Parts in Rochester?
Dunkin' Donuts and Dunkin' are nearby options for coffee and fast food that you might enjoy before or after shopping at AutoZone.
Are there any banking services close to AutoZone Auto Parts in Rochester?
Yes, M&T Bank and People's United Bank are nearby financial institutions where you can manage your banking needs conveniently.
What entertainment or recreational spots are close to AutoZone Auto Parts in Rochester?
The Rochester Farmers' Market and Rochester Commons park are nearby, offering a chance to enjoy local produce or a relaxing outdoor visit around your trip to AutoZone.