Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to explain services without pressure.
Quality of Work
Overall, customers reported satisfaction with the quality of service, including tire installations, alignments, and repairs, although there were some complaints about misdiagnoses.
Communication
Customers appreciated the clear communication regarding services performed and follow-ups, although some noted inconsistencies in service updates.
Pricing
Several reviews mentioned fair and reasonable pricing, with some customers feeling they received good value for their services.
Appointment Issues
There were complaints about appointment scheduling and wait times, with some customers feeling that their appointments were not honored.
TC
Tom Cunningham
1 day ago
5.0
Service was excellent. They got us in, did the job and we were on our way.
Very nice experience.
LS
Lynn Scappace
2 days ago
5.0
The employees are always helpful & respectful & the work is done in a timely manner.
MS
Mike Shaw
5 days ago
1.0
Normally I don't write negative reviews since i don't believe they ever really matter. This was a tough one. I just wanted new tires. I called and asked for a quote and was told theu were having a sale starting the following week. Cool. I waited and dropped my truck off. No "sale" was given. I can move on from that no problem. I also got the token call saying my brakes were dangerously bad. I was going to do them myself but whatever, this place had good reviews so let them do it. A third call saying a haf a frozen caliper. They told me they tried "everything" and just could not get the pins out. Add a new caliper to the bill. Go to pick my truck up and ask to see the caliper. It is no where to be found. What a surprise. Final bill was about 3 times what i was expecting. And the nail in the coffin. I go to start my truck to leave and the battery is dead.
I know this one review wont mean much to this business but if i can help one person then i will be happy. This is the classic shady car mechanic type place. They WILL try to take advantage of you. Find a small private shop instead. You will be much better off.
GM
Greg Magnant
Oct 21, 2025
5.0
They went above and beyond to help me out with a flat tire. Patched it then realized there was a bigger hole. No charge and got my spare put back on safely as they didn’t have the matching tire in stock. Good people here and if I lived nearby I’d do all my business with this one shop. Super grateful to this team on such a great day for me.
JK
Jake Kirk
Oct 19, 2025
5.0
Great customer service (employee owned). Good for vehicle inspections, alignments, new tires and tire road hazard warranty repairs. They also diagnosed and fixed a slow air leak in a tire that had been bothering me for a while. Thx!
Frequently Asked Questions About Sullivan Tire & Auto Service
Where is Sullivan Tire & Auto Service located?
Sullivan Tire & Auto Service is located at 126 Plaistow Rd, Plaistow, NH 03865, US.
What are the regular business hours of Sullivan Tire & Auto Service?
The shop is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 7:30 AM to 5:00 PM. It is closed on Sundays.
Are appointments required to get service at Sullivan Tire & Auto Service?
No, appointments are not required, but customers can book services online if they prefer.
Does Sullivan Tire & Auto Service offer curbside and in-store pickup options?
Yes, they offer both curbside pickup and in-store shopping options for customer convenience.
What types of services does Sullivan Tire & Auto Service provide?
They provide tire sales and repair, auto repair, oil change services, and wheel alignment services.
Is there free Wi-Fi available at Sullivan Tire & Auto Service?
Yes, free Wi-Fi is provided for customers at the location.
Does Sullivan Tire & Auto Service have restroom facilities and a mechanic on-site?
Yes, the location has restrooms available and a mechanic on-site to assist with vehicle services.
What are some nearby places to visit around Sullivan Tire & Auto Service?
Nearby places include Senter's Auto Supply for automotive parts, Kevin Herrmann - State Farm Agent for insurance services, and Byron's Sporting Goods if you're interested in bicycles or sporting goods.
Where can I grab a coffee or snack near Sullivan Tire & Auto Service?
You can visit Dunkin' or Irving Oil nearby for coffee, donuts, or quick snacks before or after your visit.
Are there any fitness or sports clubs near Sullivan Tire & Auto Service?
Yes, the Rockingham Athletic Club is close by for those interested in active lifestyle and sports activities.