Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Plaistow.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
837 reviews
5 stars
739
4 stars
22
3 stars11
2 stars10
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Nathan and Megan for their exceptional service.
Efficiency
Customers frequently noted quick service and timely completion of work, often mentioning minimal wait times.
Transparency
Several reviews emphasized the honesty of the staff, who provided clear explanations of issues without pressuring customers into unnecessary repairs.
Professionalism
The staff was described as professional and courteous, with many customers appreciating the thoroughness of the service provided.
Communication
Customers appreciated the proactive communication regarding their vehicle's status and any necessary repairs, contributing to a positive experience.
- CBChris BurgessNov 17, 20251.0They overcharged me $17/tire for 4 tires (based on their email quote for the appointment and their online price) after taking 2+ hours to install because they put them on incorrectly the first time. Called the store twice and corporate office once to get reimbursed for the price difference - which they agreed was incorrect - but they never compensated me.
- JGJames GallagherNov 15, 20255.0These always take care of me. I have been coming here for years! Top notch place!
- MLMelissa LysikNov 11, 20255.0Went in due to my damaged tire. I wanted 2 new tires and I wanted the same brand/ size that my (new) car currently has. Eddie was so nice and took the time to look up the correct tire in the system. Brian was also very helpful in giving me advice and a discount on my new tires. They called me and got the job done next day! Very happy ! Noticed they were very kind to other customers as well.
- KKkileyNov 8, 20255.0Nathan, working the front desk, was very helpful and nice with my tire appointment. Gave good advice and helped me make the more affordable decision with my vehicle.
- BWbill walkerNov 3, 20255.0Traveling from MI low tire pressure and went to use free air when a young lady came and actually filled the two tires and was very friendly and kind. I believe this type of customer service speaks to the attitude the company has toward the public. Many thanks
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers tire sales, brakes, wheel alignments, oil changes, battery replacements, suspension and exhaust repairs, among other auto services.
Do I need an appointment to get service at Mavis Tires & Brakes?
No appointment is necessary as walk-ins are accepted, but scheduling an appointment is recommended for convenience.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and will match competitor prices for 30 days after purchase if you bring a competitor price quote.
Can I wait at the store while my car is being serviced?
Yes, customers may wait inside or outside the store; the location has a waiting area with a television and free Wi-Fi.
What are the store hours for Mavis Tires & Brakes in Plaistow?
Mavis Tires & Brakes is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Does Mavis Tires & Brakes provide state inspections?
They offer state inspections at select locations; availability varies. Customers should check the website to confirm if the Plaistow store provides this service.
What payment options are accepted at Mavis Tires & Brakes?
Payment options include American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Are there any nearby automotive service shops to Mavis Tires & Brakes in Plaistow?
Yes, nearby automotive shops include NTB - National Tire & Battery and Meineke Car Care, offering additional tire and auto repair services.
What nearby places can I visit while waiting for my car service at Mavis Tires & Brakes?
Nearby, you can visit Casey's Diner or Papa Gino's for a meal, or stop by Plaistow Center for shopping while you wait.
Are there convenient shops near Mavis Tires & Brakes for mobile and technology needs?
Yes, Verizon and Wireless Zone, Verizon Authorized Retailer, are nearby for mobile phone and telecommunications needs.