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Monro Auto Service and Tire Centers

4.5
(507 reviews)

Business Details

909 Hanover Street, Manchester, NH
03104, United States
(603) 645-6368
https://locations.monro.com/nh/manchester/909-hanover-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
909 Hanover Street, Manchester, NH
03104, United States

Hours

Reviews

4.5
507 reviews
5 stars
411
4 stars
29
3 stars
7
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent care while others faced significant issues, including unprofessional behavior and poor workmanship.

Customer Service

Feedback highlighted a mix of positive and negative experiences with customer service, ranging from friendly and helpful staff to rude and dismissive interactions.

Pricing Issues

Several reviews mentioned concerns about pricing, including being overcharged or upsold on unnecessary services, leading to dissatisfaction.

Trustworthiness

Many customers expressed a lack of trust in the mechanics, citing instances of being advised to perform unnecessary repairs or being misled about the condition of their vehicles.

Staff Competence

While some staff members were praised for their knowledge and helpfulness, others were criticized for incompetence and lack of professionalism.
  • CA
    Christy Anderson
    4 days ago
    5.0
    Great service, excellent people!
  • EL
    Elizabeth Lussier
    4 days ago
    5.0
    My recent oil change was easy to schedule. My service started and ended on time. Staff members were professional, friendly, accommodating to my elementary age boys, and polite when they needed to step away to attend to other customers. I was shown areas of wear on my vehicle and given information about what maintenance to expect to need soon. Thanks for treating me like family!
  • ML
    Michael LeClerc
    Feb 15, 2026
    1.0
    Monroe has been a hit or miss for myself - one time I went for an oil change and instead of draining the oil, they drained the transmission fluid on my Audi A4. Took 3 days to get my car back because they had to order the fluid to refill it. The service was free and they were very kind about owning up to the mistake so I continued to go back. Yesterday I took my car for an oil change and once I left, my oil light came on saying there was too much oil in the car. I went home and drained some of the oil (only drove about 20 miles) and when I drained it, the oil looked like it hadn’t been changed in 10k miles. I’m not saying they just topped off the oil (which would explain the max fill light), but it seems to be the case. Anyway, I paid $150 for an oil/filter change yesterday and I’m currently sitting in another dealer getting another $170 oil change. Price may be better, but not worth two oil changes in two days.
  • RW
    Ryan Whitney
    Dec 29, 2025
    1.0
    i’d give this location a zero star review due to the fact of rude customer service I had booked an oil change and a tire alignment with the tire alignment being on accident. All I needed was a tire rotation and the first employee was pretty respectful and then he went and talked to the other guy. The other guy was yelling about me having the tire Alignment and then he stormed in and said, and I “Brother I’ll do the oil change, but I’m not about to do the tire alignment as another hour and a half work and I am supposed to be out of here in 30 minutes!!!” He said this with a very aggressive tone, making me feel very uncomfortable in the space. I will definitely not Going back to get any service done here or recommending it to anybody in my family or any of my friends.
  • SD
    Susan Davis
    Dec 19, 2025
    5.0
    I have been going here for years and have always been treated like a unique individual and received what I consider the best service available. They care about their customers and I don't feel like I'm just another number walking in the door. This time Ryan took care of me and he was excellent. He's very good at diagnosing problems. Would highly recommend Monro here in Manchester to anyone needing good mechanics who know what they are doing and don't give you the runaround. Very reasonably priced.

Brand Certified Facts from Monro Auto Service and Tire Centers

Monro Auto Service and Tire Centers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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