Monro Auto Service and Tire Centers

Reviews

• RW

  Ryan Whitney

  Dec 29, 2025
  1.0
  i’d give this location a zero star review due to the fact of rude customer service I had booked an oil change and a tire alignment with the tire alignment being on accident. All I needed was a tire rotation and the first employee was pretty respectful and then he went and talked to the other guy. The other guy was yelling about me having the tire Alignment and then he stormed in and said, and I “Brother I’ll do the oil change, but I’m not about to do the tire alignment as another hour and a half work and I am supposed to be out of here in 30 minutes!!!” He said this with a very aggressive tone, making me feel very uncomfortable in the space. I will definitely not Going back to get any service done here or recommending it to anybody in my family or any of my friends.
• JG

  Jessica Gibson

  Dec 28, 2025
  5.0
  Great location with awesome staff!
• SD

  Susan Davis

  Dec 19, 2025
  5.0
  I have been going here for years and have always been treated like a unique individual and received what I consider the best service available. They care about their customers and I don't feel like I'm just another number walking in the door. This time Ryan took care of me and he was excellent. He's very good at diagnosing problems. Would highly recommend Monro here in Manchester to anyone needing good mechanics who know what they are doing and don't give you the runaround. Very reasonably priced.
• DD

  Dayna

  Dec 14, 2025
  1.0
  ZERO STARS! I got a decent amount of work done awhile back. Im late to this review because Ive called multiple times looking to speak with a manager regarding my purchase and work was NOT DONE, and I have YET to hear back. At first I was told the manager would call back. A week later I was told that the manager who was on charge at the time no longer works there and cant return my call. So why couldn't the new manager return my call like a true business?! Its like a bunch of school kids working there, its absolutely discouraging and dangerous that these bunch of people are trusted to work on cars at this point. They should be shut down. Ive taken my car to 3 different shops, one of the being tire warehouse which is a part of Monro! And they all say that whats wrong with my car and what's causing the shake is my struts and shocks which I paid to have replaced and they were not. Id have to drive cross country in order to hit the 140k to need to replace them again. Absolutely disgusted by this business. They are going to charge more people for work not to get done and someone will get seriously injured or death! DONT WASTE YOUR MONEY, TIME OR RISK YOUR CAR HERE!
• AZ

  Adna Zulcic

  Dec 5, 2025
  1.0
  ZERO STARS!!!!! I made an appointment to have my battery checked out, an oil leak fixed and have an oil change done. Tell me why I paid $1000 to leave with more issues than I came in with. Firstly, I drop my car off at 9am Thursday morning. They said “no problem it’ll be fixed by 7pm” I call them around 4pm to let them know I will pick up the car at 7:30am Friday morning so I can go straight to work. I Uber there Friday morning and the kid tells me they are going to need 4 more hours to fix it because they didn’t even touch my car the day before. I’m livid at this point but what were my other options? So I call out of work AGAIN. All day I kept calling for updates and every time they would say “just wrapping up only need an hour before it’s done” then I would call an hour and half later and they would say the same damn thing! Finally my Boyfriends dad calls and magically the car is ready only 20 minutes later. I arrive to pick up the car and that’s when I call my boyfriends dad (he’s the previous owner of the vehicle and knows more about what the tech was talking about than I did) I had the tech explain everything to him over the phone that was done and explain why my car might still be leaking oil and why I could come back to get it fixed with them if I notice more oil. At this point I’ve already made up my mind not to come back- but wait it gets better! I get my spare key back, start my car and my dashboard is lit up like a Christmas tree! I call my boyfriends dad again and he told me to just drive away because at this point it’s not worth going back in there. As I’m on my way home I realize I cannot go more than 20 miles an hour otherwise my car starts to make a rattling ‘Boom boom boom’ noise that’s happening directly underneath my gas and brake pedal! I manage to get it home and at this point I’m beside myself with what to do. My car is fucked. I’m out 1k. I missed 2 days of work. And I’ve spent over $100 in Ubers just getting to the stupid auto shop. I’m taking this car to the dealership to fix whatever these guys messed up. Seriously don’t take your vehicle here, the people will waste your time and break your car 🥲

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