Pine Tree Food Equipment has been providing quality repair service for commercial cooking equipment since 1989. The company has grown over the years and currently employs 56 people and has 4 locations in Gray, Brewer and Saco in Maine and our new location in Laconia NH. Pine Tree Food Equipment became a CFESA Certified company in March of 2009. We have 32 service technicians that hold various state licensing and/or certifications in gas, steam, refrigeration and electric appliance service and installation and have remained current in the industry by attending manufacturers training all over the United States.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.