Valvoline Instant Oil Change

4.2
363 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Keene.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
420 West St., Keene, NH
03431, United States

Hours

Reviews

4.2
363 reviews
5 stars
247
4 stars
47
3 stars
12
2 stars
16
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often noting they were in and out in under 30 minutes.

Staff Friendliness

Many reviews highlighted the friendly and professional demeanor of the staff, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors and that upselling was a common practice.

Quality Issues

There were multiple reports of service errors, including improper oil changes and damage to vehicles, leading to significant customer dissatisfaction.

Customer Loyalty

While many customers have been loyal for years, some expressed disappointment with recent service declines, indicating a potential loss of repeat business.
  • BW
    Brynna Wright
    Jan 3, 2026
    1.0
    The level of incompetence and lack of caring at this place is mind-boggling. I went in for a routine oil change on my new vehicle and ending up being there for over an hour because the clumsy worker dropped my oil cap into my engine. It took every employee looking and banging on my truck to find it. There were no apologies, only eye rolling and rude attitude from the employees, including the woman who seemed to be in charge. It’s crazy that I payed over $100 for this.
  • JC
    John Cressy
    Jan 2, 2026
    2.0
    I always have oil dripping on my garage floor after I take this car to Valvoline. These people are supposed to be experts, why can't they get it right. Even when I asked to go on the manufacturers oil change schedule, they put me on Valvoline's, which is 3000 instead of 5000 miles. More money for Valvoline! When I questioned them, I was told that this particular motor tends to burn oil. The car has 28,000 miles on it and does not burn oil, if it did, I would top it off, just like I've done for 56 years.
  • DE
    Daniel Eaton
    Jan 1, 2026
    1.0
    They charged me $14.95 for an extra quart of BULK oil without asking or telling me beforehand. That is something that I could have bought at a local auto or box store for about $8.00. Total Rip Off !
  • SW
    Sarah Wolf
    Dec 27, 2025
    5.0
    Fast and professional. I was offered the upsells, but not pressured. Definitely recommend
  • KH
    Kevin Humphreys
    Nov 9, 2025
    1.0
    Went in to have $600 rounded off work done transmission flush was done the transmission fluid was extremely low less than 30 miles of drive time my wife went back to Keene they said it was low they added more I went to rindge vavoline they had to add more to the transmission fluid stating I was almost 2 quarts low blown transmission was forced to buy a new vehicle I went back to Keene very next day they did another transmission flush receipt said the wrong fluid was added the gentleman who was writing up the slip wrote they didn’t put the wrong fluid in on third receipt except the problem was the guy wasn’t there the day before so to me he was trying to cover up the other persons mistake I live in troy nh and have to travel to concord nh daily I had no other choice missed a night of work no other transportation had to trade in my truck for another vehicle I never had a problem always been great but when lack of transmission fluid if fluid at all topped twice same day once in Keene my wife had to go there and me going to rindge vavoline and get another 2 quarts added wrecked my transmission definitely lost a loyal customer I will be reaching out to the better business bureau and talk to a lawyer the service has cost me $40,000 with new loan debt

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Keene provide?

Valvoline Instant Oil Change in Keene offers quick, easy, and trusted preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of auto repair and maintenance solutions.

What are the operating hours for Valvoline Instant Oil Change in Keene?

The service center is open Monday through Saturday from 7:30 AM to 6:00 PM and on Sundays from 9:00 AM to 5:00 PM. It is closed on November 27, 2025, and December 25, 2025.