AutoZone Auto Parts

3.8
224 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Key Rd in Keene, NH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Keene, NH or call us at (603) 355-3300.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
58 Key Rd, Keene, NH
03431, United States

Hours

Reviews

3.8
224 reviews
5 stars
112
4 stars
47
3 stars
14
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers highlighted the expertise of specific employees like Justin and Josh, who provided exceptional service and assistance.

Inventory Issues

Customers reported problems with inventory accuracy, including items listed as available that were not in stock.

Management Concerns

There are complaints about management's attitude and customer service skills, with some customers expressing dissatisfaction with how issues were handled.

Positive Experiences

Despite negative feedback, many customers shared positive experiences, particularly with staff going above and beyond to assist.
  • RF
    Robert fecher
    4 days ago
    1.0
    I have been there twice and They tried giving Me Overpriced parts Once was a battery 24 F it’s under 100$ with 2 year warranty at Walmart but The tried telling Me for My vehicle I need a More expensive Battery for My vehicle Said I I was $249 plus a 24$ fee second was a sensor they said around $250 I got it for $49.99 on Amazon
  • AR
    Alycia Robinson
    Nov 8, 2025
    5.0
    I went in today needing to replace my windshield wipers. The store manager (Dave? I’m sorry, I missed your name) was kind, professional and patient. He was also training a new employee named Jaden (also super friendly and helpful!) They came right out and changed the front and back wipers and gave me suggestions on upkeep as well. Thanks guys!
  • JS
    Jake Sn95
    Oct 29, 2025
    5.0
    Cassie has helped me many times. She is always patient with me and helps find whatever part I need . Great store
  • TW
    Tasha Whitney
    Oct 29, 2025
    5.0
    Great Service!! Very helpful! Justin was amazing..even though there was very rude and VILE woman in front of me..he held composure and was very professional..Kudos Justin!
  • SS
    Spencer Schmidt
    Oct 21, 2025
    1.0
    Came in to rent a tool. when I returned the tool they shorted me $100 dollars, when I checked out I asked them if the total was correct and they said it was. Came in today to get my money back, they approached me snarkily, whined about how their mistake could've happened, then gave me my money back. Horrible experience, manager didn't even apologize for a mistake that could've easily been a lawsuit, I hope the higher ups pick up this review.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Keene, NH?

AutoZone Auto Parts in Keene, NH is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.