Monro Auto Service and Tire Centers

Reviews

• HB

  Holly Bickley

  Feb 16, 2026
  5.0
  Took my car here last Thursday and the manager mark is beyond knowledgeable and was beyond helpful with a very stressful situation regarding my transmission that Valvoline in Derry destroyed by overfilling and putting the wrong fluid in he went above and beyond given the situation he was presented with also the rest of the staff was lovely as well as helpful
• JJ

  Joe 姫路 (Joe)

  Jan 19, 2026
  5.0
  The workers at register were accommodating and had good vibes. They serviced us fast, and they were making sure to use good quality parts.
• AW

  Angi Wellington

  Dec 29, 2025
  5.0
  Monroe has taken great care when it comes to my car.Always polite and ready to accommodate customers! Reasonable prices and extremely honest.
• MC

  Mark Cusson

  Dec 16, 2025
  1.0
  Seriously overcharged!!!!!! Prices on parts were 2 times retail prices, parts were purchased at the parts store just next to them. plus additional labor. Staff showed no concern for this and claimed to be all temporary staff. $1300 for pads and rotors!!!!. Invoice shows about 1 hour labor. Multiple other shops in town have estimated the job at 800 or less. We were told the tires were rotated while off and they definatly were not. We understood they would do an alignment for the qouted price and they did not. I fully intend to pursue this. This was deliberate. I checked the RETAIL prices on the parts at Autozone where they told me they came from. Keep in mind they get a discount on the parts. Monroe charged Double or more from the RETAIL price. They said labor was baked into that...... however then charged additional labor at $180hr. When I went to pick up the truck and they told me the price I asked for the itemized invoice, they staff was resistant to this wanted me to swipe my card before giving me a print out. I had to press the issue to get it first. When questioning the prices as I own 14 vehicles and know what this should cost. I was given a run around and multiple diffrent excuses. Then told they were temporary staff and didnt control that. As mentioned. I was told labor was baked in to the parts prices, yet they charged additional labor separately also. Nothing made sence. As one other review says this was a money grab. Rest assured Monro. Wrong guy to do that too. Everyone will know. Make it right. Quickly.
• KM

  Kevin McQuaid

  Nov 15, 2025
  1.0
  Waste of time. Called and scheduled an appointment for an inspection drive all the way there for the inspection and they just say they can’t do it. Why would you schedule the appointment then? No phone call or email saying they couldn’t do the appointment or anything

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