Business Details
About
Used Car Dealer
Merchants Fleet is North America’s fastest-growing fleet management company, enabling the movement of people, goods and services freely and responsibly. From flexible funding, fleet acquisition and fleet management to vehicle remarketing, fleet consulting, fleet electrification, and the power of cloud-based fleet management platform TotalView®, Merchants serves as a single source for all fleet and mobility needs across more than 20 unique industries. Merchants is headquartered in New England, has its Innovation Center in the Chicago area, and serves fleet clients of all sizes throughout North America.
Location
Hours
Reviews
4.5
4,135 reviews
5 stars
3,452
4 stars
159
3 stars
75
2 stars
78
1 star
371
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive throughout the car-buying process.
Sales Experience
Several reviews highlighted the smooth and stress-free experience when purchasing vehicles, with specific salespeople receiving commendations for their professionalism and support.
Communication Issues
Some customers reported problems with communication, including mismanagement of appointments and lack of follow-up regarding vehicle availability.
Post-Sale Support
There were mixed reviews regarding post-sale support, with some customers expressing satisfaction while others faced issues with vehicle maintenance and service.
Overall Satisfaction
Overall, many customers expressed high satisfaction with their purchases and the dealership, recommending it to others despite some negative experiences.
- TWTamatha Worn5 days ago5.0I have to say a BIG THANK YOU to Bob, Kurt, and Riley for helping me today with trading out my Nissan Sentra to a Subaru Forrester. I've haven't smiled ear to ear in a long time so again Thank you guys y'all are AWESOME!!!! I would recommend to anyone to come and chat with the gentlemen they are easy to talk to and they listen to your needs and wants and do what they can for you.
- DBDonna Breault6 days ago5.0Damian and Lisa were right there for me anytime I needed them. Excellent customer service and professionalism. The insurance broker they set me up with was the nicest guy...2021 Ford Bronco. My favorite color RED
- TJTanner JamesNov 15, 20255.0Bob Labrie was excellent to deal. I gave them a run for their money with my girlfriends vehicle purchase and he handled it with grace — and very accommodating. I wanted to make sure she got into something newer, safe, reliable and will good service records. He was incredibly helpful and navigating our desires and making sure she got into a the vehicle we wanted. I know you mentioned retirement was upcoming, enjoy the nice Georgia weather and golf courses!
- SSSethNov 7, 20255.0Bought a car last night and it was the fastest and easiest experience I've had with any car dealerships. I got the pleasure of working with Damian Guttierrez. I cant say enough great things about this salesman. Damian was professional and accommodating from the moment I walked through the door. I explained to him my concerns about credit issues I was having and he went above and beyond with his financing team to get me into an amazing vehicle. What a truly great experience that has me recommending Damian at Merchants Auto to friends and family to help with all of their vehicle needs.
- DDDianeNov 4, 20255.0I shopped around Merchant Auto in Hoosett, NH. They had a very large selection and quality vehicles at reasonable rates. But most of all I felt so comfortable with my purchase and that's becuz my salesman Hector Ochoa. He was very helpful, and knowledgeable in what I was looking for. He was very thorough and helped the process go smoothly. If you go there I would highly recommend him!
Frequently Asked Questions About Merchants Auto
What services does Merchants Auto provide?
Merchants Auto is a used car dealer offering sales of pre-owned vehicles.
What are the operating hours of Merchants Auto?
Merchants Auto is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and Sunday from 10 AM to 4 PM.
Where is Merchants Auto located?
Merchants Auto is located at 1278 Hooksett Rd, Hooksett, NH 03106, United States.
How can I contact Merchants Auto?
You can contact Merchants Auto by phone at +1 603-556-3947.
Does Merchants Auto have an online presence?
Yes, you can visit Merchants Auto's website at https://www.merchantsauto.cars and find them on Facebook at https://www.facebook.com/734101006641210.
What nearby automotive services are available around Merchants Auto?
Nearby automotive services include AutoZone, Genesellsvans car dealer and parts, CARQUEST Auto Parts, and Advance Auto Parts for vehicle parts and repair needs.
Are there any nearby coffee shops close to Merchants Auto?
Yes, Starbucks and Dunkin Donuts are nearby coffee shops where you can grab a coffee or snack before or after your visit.
Where can I find mobile phone services near Merchants Auto?
UScellular Authorized Agent - Atlantic Wireless, Verizon, and Wireless Zone, Verizon Authorized Retailer, offer mobile phone sales and repair services nearby.
What dining options are available near Merchants Auto?
Nearby dining options include Applebee's Grill + Bar and New England's Tap House Grille offering American cuisine and pubs.
Where can I find banking services near Merchants Auto?
Citizens Bank and Santander Bank US ATMs are nearby for your banking and ATM needs.