Monro Auto Service and Tire Centers

Reviews

• CC

  Chris Couturier

  2 days ago
  4.0
  Ordered tires and installation .service was ok.
• ND

  Nancee Dee

  6 days ago
  1.0
  Went there to have my DRL bulbs changed. First I was told it was intricate and would have to be put on a lift. Not true. I told them I saw a video that says otherwise. Then was told it was $60. Per bulb. I said forget it ill take care of it. I know the bulbs are sold for half that. He said we'll, I have to mark them up. I said by doubling them? He then said he would charge me $45. Apiece that included labor. I said fine do it. Well, my car didn't get lifted and it took all of 5 minutes to do. When I got my paperwork it just says miscellaneous service at $139.97 each with a total of $279.94. Then a discount of $189.94 for a total of$90. So you're gonna tell me they were going to charge me almost $300. To change 2 bulbs? Yes, they would have had i not said something. I will not go back to monro in Franklin, NH again! Not to mention the attitude on the man that runs the place. Always mad at people for making an appointment online. Customer service is awful.
• LC

  Libby Corbin

  Nov 10, 2025
  5.0
  Courteous, prompt, thorough, and very good communication. Was willing to try recharging the battery but it was too far gone. Nice that they were willing to offer that. I appreciated that.
• AF

  Alivia Ferreira

  Nov 3, 2025
  1.0
  I would give it a zero star review if I could. Scheduled a 2 PM oil change appointment. Showed up 15 minutes early because that’s what most people do in America is arrive 15 minutes early. Received attitude from the front desk male working. Had to offer my keys to him when checking in for my appointment because he didn’t ask, and then he additionally gave me attitude because I was so early and told me to drop the keys on the counter. I left without having service done as he complained because I booked an appointment and they were already running behind and off schedule.
• SS

  Shndlr

  Oct 25, 2025
  5.0
  Honest and Affordable My GMC Terrain had a noisy exhaust leak. I went to the Munro shop in Tilton. My own tech told me I needed a short flex pipe replacement. Dave, the manager at Munro estimated it would cost about $250. After getting it on the lift, they saw that I only needed a gasket, a far cheaper repair. They could have simply done the gasket and a new flex pipe and I wouldn't have known the difference and been happy anyway. Because of their honesty, I saved a lot of money. Dave, the manager, also works on vehicles so he knows what he's talking about about. Auto repairs can be a nightmare. Being in service is almost like having a license to steal. Finding honest people, like Munro in Tilton, is crucial. I will be referring them to everyone.

Frequently Asked Questions About Monro Auto Service and Tire Centers