Many customers praised the friendly and helpful staff, highlighting their willingness to accommodate urgent requests and provide clear communication.
Service Quality
Overall, customers reported high satisfaction with the quality of service, including quick turnaround times and thorough work.
Trustworthiness
Several reviews emphasized the importance of trust, with many customers feeling confident in the honesty and integrity of the service provided.
Pricing
While some customers found prices reasonable and competitive, others expressed concerns about upselling and high costs for certain services.
Mixed Experiences
There were a few negative experiences reported, particularly regarding communication issues and dissatisfaction with specific service outcomes.
LB
lee Burris
Dec 27, 2025
5.0
I would leave 6 stars if they would let me. Big shout out to the crew and service managers at the Derry NH location. Pat and Ron were able to get my last minute tire repair done quickly, and at a fair price. They got me back on the road, and back in business!
Lee Burris
Maverick Electric LLC
Hampstead, NH
PC
Pat Cambria
Nov 5, 2025
5.0
❤️
PL
Paul Landwehr
Nov 2, 2025
5.0
I had a great experience with Sullivan Tire! I needed 2 new tires installed on my leaf truck trailer FAST & they helped me out immediately at an extremely fair price.
I highly recommend their services. I'll be back!
NL
Noreen Lampro
Oct 29, 2025
5.0
I've been going to Sullivan for years... I'll shop around for pricing but end up back at Sullivan tire with great serve and competitive pricing. They always get us right in without delay! Pat at the counter very helpful and kind!
CO
Carol OConnell
Oct 17, 2025
3.0
Was a little disappointed. Went in for an inspection they said car looked good except it needed a tie rod and suggested i do both, I agreed. Picked up the car later that day and discovered they had Not put the regular sticker on, they put a 60 day sticker on and NEVER told me. I saw the sticker the next day and called them upset as I was Not told there was anything wrong with the car. They said to bring the car back when I returned from Massachuttes. I stop there on my way home. They checked the car and said everything was good so put the regular sticker on it. After spending over $500 when they first had my car you would think at least they would have checked the tire pressure, which was a little low and checked the wiper fluid level but nothing was checked. Not the best customer service.
Frequently Asked Questions About Sullivan Tire & Auto Service
Where is Sullivan Tire & Auto Service located?
Sullivan Tire & Auto Service is located at 4 Ashleigh Drive, Derry, NH 03038, US.
What are the regular business hours of Sullivan Tire & Auto Service?
The shop is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays.
Does Sullivan Tire & Auto Service open on holidays?
On December 31, 2025, the shop will be open from 7:30 AM to 5:00 PM. Hours may vary on other holidays, so it's best to check in advance.
Which automotive services are offered at Sullivan Tire & Auto Service?
They provide tire sales and repair, auto repair services, oil changes, and wheel alignment services.
Is it necessary to make an appointment to visit Sullivan Tire & Auto Service?
No, appointments are not required to receive services at Sullivan Tire & Auto Service.
Are there any special amenities available at Sullivan Tire & Auto Service?
Yes, the shop offers free Wi-Fi, in-store shopping and pickup, curbside pickup, has a mechanic on site, and restroom facilities available for customers.
How can I contact Sullivan Tire & Auto Service for inquiries or appointments?
You can call them at +1 603-425-7778 or visit their website at https://www.sullivantire.com/appointment/services to book services online.
Which nearby places can I visit for coffee or snacks near Sullivan Tire & Auto Service?
You can visit Dunkin' or Panera Bread nearby for coffee and snacks before or after your visit to Sullivan Tire & Auto Service.
Are there other automotive service centers near Sullivan Tire & Auto Service?
Yes, nearby automotive service centers include Jiffy Lube and VIP Tires & Service, which provide similar tire and auto repair services.
What other types of businesses can I find around Sullivan Tire & Auto Service?
The area features a variety of businesses including Minute Key locksmith, Vanguard Dental Group, Jackson Hewitt Tax Service, various mobile phone stores like Verizon and Victra, pet stores such as Woofmeow, and entertainment options like Derry Five Star Cinemas.