Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Wood River, NE!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
1,399 reviews
5 stars
600
4 stars
320
3 stars
195
2 stars
84
1 star
200
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted extremely dirty bathrooms and showers, with reports of unsanitary conditions and lack of cleaning.
Customer Service
Many customers expressed dissatisfaction with rude and unhelpful staff, citing poor service experiences.
Facility Size
The location was frequently described as too small and overcrowded, leading to long wait times and difficulty maneuvering.
Fueling Experience
Customers reported issues with the fuel pump setup, including long lines and malfunctioning pay-at-pump options.
Overall Impression
Overall, the business received a significant amount of negative feedback, with many customers advising others to avoid the location.
- JWJames Wright3 days ago5.0The ladies allowed me to get some hot water for my oatmeal, no charge.. ❣️🙏🏾✅️
- HSHarpreet SinghDec 24, 20251.0Very bad place . 5 fueling machines Bt 3 not working,only 2 working, no def fueling machine. No DEF , no FOOD ,No showers, no restroom clean . Driver Only wasting time Why open this gas station ?? When Nothing works.
- MEMars ElDec 4, 20251.0I am traveling from Cali to NY with my 2 children and stopped at this location yesterday for gas. The pump told me to go inside twice for whatever reason so I did, and put $15 on pump 2. After I was done filling up, I saw that I had two $151 pending transactions, and the money was unavailable to me. Remind you, this happened to me multiple times but the money came back to my card in minutes. I’m still on the road and my money for gas is still unavailable to me, still pending. This is completely unacceptable!!!
- RORed OneDec 3, 20251.0really bad customer service
- MPMichał PaprotaNov 14, 20251.0Very disappointing experience at this Pilot truck stop. I had to wait a long time for a shower even though several of them were open but hadn’t been cleaned. The staff looked like they simply didn’t care about their job at all. In this profession, time is everything for us drivers and at this place, they clearly don’t respect that. The manager of this location should take responsibility and make sure the staff actually does their job and keeps this place clean. Everywhere I go, I’m required to be exactly on time with my deliveries, but here I end up wasting my own time because people working here don’t take their duties seriously. Completely unacceptable...
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at Pilot Travel Center in Wood River, NE?
Pilot Travel Center offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, a variety of fresh foods and snacks, drinks, and coffee. It also has EV charging stations and CAT scales.
What are the operating hours of Pilot Travel Center in Wood River, NE?
Pilot Travel Center in Wood River, NE is open 24 hours a day, 7 days a week, including holidays.
Can anyone purchase a shower at this location and what is the cost?
Yes, anyone can purchase a shower at Pilot Travel Center locations. Shower prices vary by location; please contact the store directly for pricing information.
Does Pilot Travel Center in Wood River, NE accept mobile payment options?
Yes, Pilot Travel Center accepts Apple Pay, Google Pay, contactless payments, as well as American Express, Discover, Mastercard, Visa, and cash.
Does this location have overnight parking and what are the rules?
Overnight parking is available at the location, but rules may vary by store. We recommend contacting the store directly for specific parking regulations.
Are there electric vehicle charging stations available at Pilot Travel Center Wood River?
Yes, the Pilot Travel Center in Wood River offers electric vehicle charging stations on-site for customers.
How can nearby public transportation or landmarks help me find Pilot Travel Center in Wood River, NE?
Nearby landmarks like the Wood River Motel and Cheyenne State Wildlife and Recreation Areas help you locate Pilot Travel Center. Additionally, neighboring businesses like Subway and Bosselman Fuel Stop can serve as reference points when finding the center.
Are there any nearby dining options close to Pilot Travel Center in Wood River, NE?
Yes, Subway is a nearby sandwich shop and fast food restaurant close to Pilot Travel Center, ideal for quick meals before or after fueling up.
Where can I find nearby money transfer services when visiting Pilot Travel Center?
Western Union, a nearby money transfer service, is located close to Pilot Travel Center, convenient for financial transactions during your visit.
What recreational areas are near Pilot Travel Center in Wood River, NE for customers wanting to explore?
Cheyenne State Wildlife Management Area and Cheyenne State Recreation Area are nearby parks and wildlife sanctuaries, great for outdoor activities before or after visiting the Pilot Travel Center.