Enterprise Rent-A-Car

4.2
167 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Western Nebraska-Scottsbluff Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at BFF today.

Location

Enterprise Rent-A-Car
1919 Delta Dr, Scottsbluff, NE
69361, United States

Hours

Reviews

4.2
167 reviews
5 stars
115
4 stars
16
3 stars
9
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with rentals.

Communication Issues

Several reviews highlighted problems with communication, including unreturned calls and lack of follow-up regarding reservations.

Vehicle Availability

Customers frequently reported issues with vehicle availability, including last-minute cancellations and being left without a rental despite confirmed reservations.

Mixed Experiences

While many customers had positive experiences, others reported significant frustrations, particularly with the handling of issues and customer service responses.

Cleanliness and Condition

Most customers noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.
  • BS
    Blaize Simones
    4 days ago
    5.0
    I cannot say enough great things about Kevin and Ben! I recommend this branch and all branches in NE/SD under management of Ben. These guys take care of business! Keep up the good work guys!
  • JC
    Jesse Costie
    5 days ago
    5.0
    Great job in Scottsbluff Nebraska
  • RN
    Richard Neugebauer
    Oct 30, 2025
    5.0
    Grateful that my smaller community even has a car rental service available, and that that option is Enterprise!
  • JR
    Jon Rose
    Oct 27, 2025
    5.0
    Ill rented two cars from here the employee is always nice and helpful gets you out quickly
  • MH
    Michael Harris
    Sep 26, 2025
    1.0
    I had a very disappointing experience with Enterprise in Scottsbluff. Despite confirming my reservation with the branch manager three days in advance, no vehicles were available when I arrived. Staff on site admitted this was a common issue at this location. With no timeline for when a car might become available, I had no choice but to drive to Cheyenne, Wyoming, where the team was professional, helpful, and quickly provided me with a vehicle at the same rate. What made the situation worse was Enterprise corporate customer service. After reporting the issue, I received no callbacks, no email follow-up, and no resolution. The complete lack of accountability from corporate shows that the problem is bigger than just one branch. This experience left me with no confidence in Enterprise as a company. Update: With respect Michelle, I’ve already filed my complaint at the address that you shared below and I’ve heard nothing.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Scottsbluff?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more.

Where is Enterprise Rent-A-Car located in Scottsbluff?

Enterprise Rent-A-Car is located at 1919 Delta Dr, Scottsbluff, NE 69361, USA.