Enterprise Rent-A-Car

Reviews

• JG

  Jon Gibson

  Apr 13, 2026
  5.0
  Was a great experience so far. Got in a fender bender. Dropped my car off at the auto body place. Enterprise had a very nice person named Bob waiting to pick me up to go get my rental from Enterprise. Was a very pleasant person. He get saying we are so glad we can help. That puts a very personal touch. The person who helped me inside was amazing as well. I forgot his name but I was there today April 13th 100pm. He was so nice and professional. First time having a rental car and I was worried it would be a lomg process but no. It was so smooth and simple. Great Job Bob, and guy I dont remember his name only cause I was so shocked by the great customer service. Amazing
• JH

  Jesus Hernandez

  Apr 9, 2026
  5.0
  Staff was great. Rental was easy and stress free. Will definitely be going back next time I need a rental again.
• JJ

  Jamey Johnston

  Mar 3, 2026
  5.0
  I had the most pleasant experience at the Ralston/Omaha local enterprise location. Breezy, Josh and Diego were very professional, and extremely friendly. I was frustrated at the airport was sold out, but I feel like I got much better service by coming to this location. Thanks, boys!
• CA

  Cassandra Andersen

  Feb 25, 2026
  5.0
  I had a fantastic experience. Josh promptly picked me up and secured a vehicle for me and Breezy (think that was his name) walked me through the vehicle and inspection and provided information for add on services. Once I left the vehicle at the shop, I was promptly called to confirm vehicle was returned and deposit was returned. Everyone did a fantastic job from start to finish
• AK

  Aaron Kennedy

  Feb 20, 2026
  1.0
  My wife had a rental reserved through insurance. She was scheduled to be picked up at the auto body shop at 9:30. They didn’t arrive until 10:30. And then the driver proceeded into the body shop to get some coffee making her wait even longer. On her way home from Enterprise she discovered that the vehicle was out of windshield wiper fluid and didn’t have a rear windshield wiper blade. This placed her in a very dangerous situation as she was on the interstate and it had snowed 8 inches overnight. She could barely see out of the windshield. This place is an absolute joke and should be avoided. Follow up….my wife followed up and contacted the person in the response link. She was told the regional manager would call her. That was well over a week ago…..maybe two. She never received a phone call. Furthermore, she was informed by the insurance company that Enterprise gave her an unauthorized upgrade which was more than the insurance company would cover. So now she’s stuck with paying what the insurance company didn’t authorize. I don’t know if all Enterprise locations are run this way, but this one’s horrible. I think it goes without saying that we’ll NEVER do business with Enterprise again.

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