Safelite AutoGlass

4.3
477 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Ralston area, turn to Safelite AutoGlass . Those in central Ralston or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 5740 South 77th St, Safelite AutoGlass Ralston repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
5740 South 77th St, Ralston, NE
68127, United States

Hours

Reviews

4.3
477 reviews
5 stars
362
4 stars
38
3 stars
8
2 stars
11
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their ability to complete repairs quickly and effectively.

Communication

Customers appreciated the clear communication regarding scheduling, updates, and the repair process, although there were some reports of missed appointments and lack of follow-up.

Convenience

The mobile service and ease of scheduling appointments were frequently mentioned as positive aspects, making the process more accessible for customers.

Inconsistency

Some reviews noted issues with workmanship, including improper installations and lack of accountability for damages caused during service.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, citing inconsistencies and high costs, particularly when dealing with insurance.
  • DA
    Data Annotation
    3 days ago
    5.0
    The process of replacing my windshield was as easy as can be and it looks beautiful. Thank you Safelite!
  • SH
    Stephanie Howard
    5 days ago
    1.0
    Worst customer service ive dealt with in a long time!! DO NOT GET ROCK CHIPS FIXED WITH THIS COMPANY!! I honestly think they broke my windshield on purpose so id have to submit a claim for $1000 deductible and they could overcharge my insurance company for them not knowing what they are doing. Go to Galvin glass at least they stand by their work. Honesty integrity not apart of safelite motto SMH shame shame
  • JP
    John Paynter
    Dec 23, 2025
    1.0
    Called for a replacement, they came out and said it was too windy to replace and asked if he thought that he could repair the chip that had a star and he said yes. After the repair noticed that the star was still there asked for them to replace "again" and they said that they could have someone out that afternoon. No Call No Show... Spoke with them again and asked for our money back on the chip repair and they said that they came out and no one answered the phone. We never rec'd a call and no one ever came in to grab the keys. Use Metro Glass or Glass Doctor and save yourself the headache. Complete waste of time!
  • AW
    Anna Wheeler
    Dec 20, 2025
    5.0
    Phenomenal service from start to finish. The Safelite technician who came to my home was incredibly kind, respectful, and professional. He worked so fast and did an excellent job repairing and replacing my cracked windshield. What impressed me most was his attitude and work ethic—he completed everything efficiently despite horribly cold and windy conditions, without complaint. Truly outstanding service. I’m very grateful and would absolutely recommend Safelite because of this experience.
  • JW
    John Wright
    Dec 14, 2025
    1.0
    Terrible service. The technician was friendly and informative, but appeared to be over his head. A second technician was called in after about 5 hours working on the window. Then I was informed that the window is in but the liftegate no longer functions. The Technician said "probably glass in the actuator" and that was not their issue. So the car was left with an inoperable liftgate and panels strewn all over the back of my car. I asked the technician to have his "boss" contact me. That was three days ago and no response. This is a totally unacceptable service and not what I have seen from Safelite in the past. Total lack of responsibility for their actions. I will never use Safelit again and I have so advised my Insurance company!!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Ralston offer?

Safelite AutoGlass provides auto glass installation and repair services including windshield repair, chip and crack repair, power window repair, and replacement of door and rear glass.

Where is Safelite AutoGlass located in Ralston?

Safelite AutoGlass is located at 5740 South 77th St, Ralston, NE 68127, United States.