Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Papillion, NE believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
416 reviews
5 stars
336
4 stars
29
3 stars
17
2 stars6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Anthony, Kyle, and Elliott for their exceptional service.
Wash Quality
Feedback on wash quality was mixed; while some customers were satisfied with the cleanliness, others reported issues with residue and missed spots.
Membership Issues
Several reviews expressed frustration with the rigidity of the membership policy, particularly regarding the inability to update vehicle information or use the service with rental cars.
Equipment Maintenance
Customers noted that some equipment, such as vacuums and wash tunnel components, were not consistently operational, affecting the overall experience.
Overall Experience
Despite some criticisms, many customers enjoyed their visits and expressed loyalty to the business, often citing it as their preferred car wash.
- DBDan Bellinger3 days ago5.0App makes it easy to go when I want (subscription or pay per wash). I just wish they offered microfiber towels and cleaner spray bottles like so many others.
- JIJames Leach IINov 13, 20255.0Provides a really good quality car wash. My vehicle is used for various long trips on highways and collects quite a bit of bugs so having the car wash membership is a huge help and trying to keep all the bug guts from sticking around.
- TPTiffany PotterNov 12, 20254.0Utilized the first car wash free promotion through the app. Opted for the "works" wash which did a good job getting most of the dirt off the exterior. Some smudges on the body and under the lift gate didn't get clean, but those areas probably need more attention than an automatic wash can accomplish. Overall a pleasant and easy experience coming through the wash. The free vacuums outside were easy to park at and use. Will definitely be back.
- CECelina EstradaOct 10, 20255.0Jasmin helped me and the wash did a great job on my new Subaru! I totally recommend this place:)
- CNCraig NelsonOct 4, 20253.0Papillon Tommy's operates at 85% / 90% efficiency of their "Works" package.... They'll charge you a 100% on your monthly subscription @ $48.... Always something not working in the wash tunnel spray nozzles dripping not spraying.... Grey Drying Spinners for mirrors seldom in operation waiting for parts is that excuse. Other Tommy's locations seem to keep their equipment operational.... 🤔
Frequently Asked Questions About Tommy's Express® Car Wash
What services does Tommy's Express® Car Wash in Papillion, NE offer?
Tommy's Express® Car Wash offers free vacuums, free mat washers, an interior detailing kit, and unique products like Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
What are the operating hours of Tommy's Express® Car Wash in Papillion?
The car wash is open Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located in Papillion, NE?
It is located at 1402 S. Washington St., Papillion, NE 68046.
How can I contact Tommy's Express® Car Wash in Papillion?
You can call them at +1 402-205-0730 or email ne161@teamtommys.com.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a membership program available at Tommy's Express® Car Wash?
Yes, customers can experience the unlimited membership program by downloading the TommyClub App and signing up.
What nearby dining options are available around Tommy's Express® Car Wash?
Nearby dining options include McDonald's, Bomb Taco, Jerzes Sports Bar - Grill & Keno, Wild Rice Sushi and Grill, Le Petit Paris bakery, and Pine and Black Bistro.
Are there any banks near Tommy's Express® Car Wash in Papillion?
Yes, Great Western Bank and First Interstate Bank are nearby, which can be convenient for customers to manage banking needs before or after their car wash visit.
What nearby businesses could be useful to customers visiting Tommy's Express® Car Wash?
Nearby helpful businesses include StorageMart for storage needs, U-Haul Neighborhood Dealer for rentals, and healthcare services like Heartland Animal Hospital and Vision Specialists of Papillion.
Does Tommy's Express® Car Wash support any community or charitable associations?
Yes, they are associated with Water Mission, reflecting their commitment to enriching lives and serving communities.