Location.com logo
Brand Certified

AutoZone Auto Parts

4.2
(366 reviews)

Business Details

1179 Joseph Plaza, Papillion, NE
68046, United States
(402) 331-8231
https://www.autozone.com/locations/ne/papillion/1179-joseph-plaza.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Joseph Plaza in Papillion, NE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Papillion, NE or call us at (402) 331-8231.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1179 Joseph Plaza, Papillion, NE
68046, United States

Hours

Reviews

4.2
366 reviews
5 stars
232
4 stars
66
3 stars
24
2 stars
14
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior from employees.

Knowledgeable Staff

Several reviews highlighted the expertise and assistance provided by specific employees, particularly in troubleshooting and finding the right parts.

Inconsistent Experience

Customers experienced a wide range of service quality, with some reporting excellent help while others faced indifference or lack of assistance.

Product Availability

There were mixed reviews regarding product availability, with some customers finding what they needed quickly, while others noted items were out of stock or incorrectly labeled.
  • CC
    Christian
    3 days ago
    5.0
    Always easy great knowledgeable service
  • CC
    Chris
    Feb 22, 2026
    1.0
    I went in this evening to get my battery checked, and Chris was nice enough to help me out and he confirmed that the battery was bad. Easy enough I purchased a battery and asked him to replace it which he did. I have had two batteries replaced here in the past and Chris was hesitant initially until I mentioned it. However he was nice enough to come out and replace it for me. Granite he is new and wasn’t familiar with my car so I happily assisted, we got to a bolt that didn’t fit one of his tools so he went in to ask a guy with glasses about some help. I didn’t catch this guys name but from the moment we asked him for help he started berating me for having them change my battery instead of a mechanic. He came out and assisted but the whole time he was very rude about me having them change my battery instead of taking it to tires plus. It’s a Sunday evening and my car kept dying and tires plus doesn’t take walk ins. I was not going to call into work on Monday because I needed to wait this was horrible customer service on the one employee. Chris was kind enough to finish the job and send me on my way. I think the general manager of this store needs to have a talk with his staff about this service and either stop offering it or find people willing to assist.
  • OR
    oscar renteria
    Feb 9, 2026
    1.0
    Muy mala atención
  • KC
    Kliss Caalim
    Feb 1, 2026
    5.0
    Casey is amazing! So friendly & extremely knowledgeable & helpful. She just jumps right in with both feet. I love that! Thank you so much for helping me with my headlights! You are truly a blessing!
  • PP
    PrismLightning
    Jan 5, 2026
    2.0
    There are a few employees that I enjoyed talking to when going to this location but haven’t seen them there in a while. I’ve been going to this location for 15 years but have had some recent situations where the employees working there are very disrespectful and unprofessional. I will be going to a different location now that is being built closer to where I live.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Papillion?

AutoZone Auto Parts in Papillion is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery options?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: