AutoZone Auto Parts

4.3
358 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Joseph Plaza in Papillion, NE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Papillion, NE or call us at (402) 331-8231.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1179 Joseph Plaza, Papillion, NE
68046, United States

Hours

Reviews

4.3
358 reviews
5 stars
227
4 stars
66
3 stars
24
2 stars
13
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Some customers expressed frustration with the store's inventory, noting that they often couldn't find the parts they needed.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of poor customer interactions and staff indifference.

Installation Services

Several customers appreciated the assistance with installations, particularly for batteries and wiper blades, enhancing their overall experience.
  • RZ
    Ruth Zacarias
    3 days ago
    1.0
    Don’t recommend this store AT ALL. You are better off asking a child for help because the men at this store would rather stand at the counter and stare at their phones than actually do what their getting paid for. Got to the counter and the worker literally tells “WHAT” as though I needed permission to check out. I’m appalled. Proceeds to tell me there are self-checkouts. I mean you might as well bring in a robot. Checks me out but has the most rudest attitude while doing so. Not the first time this happens at this particular store. Other stores are always happy to help and have amazing people!
  • DC
    Derek Crain
    4 days ago
    5.0
    David is the man. Went in late at night needing a socket to replace a broken key I had to remove a blown tire and wheel. It is not an easily accessible part. After a few minutes, he found me the perfect fit. I cannot express how much I appreciate David and this store. Brian was also present. He too was super friendly and helpful. Autozone Papillion for life. Thanks guys!
  • AA
    A AJA
    6 days ago
    1.0
    0 customer courtesy, 0 customer help, and a big negative attitude toward people. I walked into the store to purchase a battery for my car. After I paid for the battery, I asked the guy who sold me the battery if they'd install it for me. He said he's down to one person and can't do it, yet there are three of them standing around and chatting away. I asked them for a 10 and 13 mm socket or wrenches to replace the battery myself. I was met with a very disgruntled attitude- it's almost they refuse to help or work. One of the employees there responded " don't you have your own tools" as he stands around and smacks his gum. Some people don't want to work and they shouldn't be, especially in a place that involves customer services.They can flatly refuse to provide services, if they don't want to work. I don't need your nasty attitude, I pay you, you don't pay me.
  • RB
    Rob Burns
    Nov 22, 2025
    1.0
    I got pointed to self checkout, never even asked if I needed other parts help or anything
  • SW
    Shannon Walker
    Nov 20, 2025
    5.0
    They are so helpful. They helped me figure out my battery was bad. Then after I went and got a new battery. I went to another AutoZone and a guy helped me figure out the alternator was bad! So thank you guys so much! Got them both fixed very happy! 🙂

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Papillion?

AutoZone Auto Parts in Papillion is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery options?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.