Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Joseph Plaza in Papillion, NE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Papillion, NE or call us at (402) 331-8231.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Some customers expressed frustration with the store's inventory, noting that they often couldn't find the parts they needed.
Mixed Experiences
While many reviews highlighted excellent service, there were also reports of poor customer interactions and staff indifference.
Installation Services
Several customers appreciated the assistance with installations, particularly for batteries and wiper blades, enhancing their overall experience.
RZ
Ruth Zacarias
3 days ago
1.0
Don’t recommend this store AT ALL. You are better off asking a child for help because the men at this store would rather stand at the counter and stare at their phones than actually do what their getting paid for. Got to the counter and the worker literally tells “WHAT” as though I needed permission to check out. I’m appalled. Proceeds to tell me there are self-checkouts. I mean you might as well bring in a robot. Checks me out but has the most rudest attitude while doing so. Not the first time this happens at this particular store. Other stores are always happy to help and have amazing people!
DC
Derek Crain
4 days ago
5.0
David is the man. Went in late at night needing a socket to replace a broken key I had to remove a blown tire and wheel. It is not an easily accessible part. After a few minutes, he found me the perfect fit. I cannot express how much I appreciate David and this store. Brian was also present. He too was super friendly and helpful. Autozone Papillion for life. Thanks guys!
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A AJA
6 days ago
1.0
0 customer courtesy, 0 customer help, and a big negative attitude toward people. I walked into the store to purchase a battery for my car. After I paid for the battery, I asked the guy who sold me the battery if they'd install it for me. He said he's down to one person and can't do it, yet there are three of them standing around and chatting away. I asked them for a 10 and 13 mm socket or wrenches to replace the battery myself. I was met with a very disgruntled attitude- it's almost they refuse to help or work. One of the employees there responded " don't you have your own tools" as he stands around and smacks his gum. Some people don't want to work and they shouldn't be, especially in a place that involves customer services.They can flatly refuse to provide services, if they don't want to work. I don't need your nasty attitude, I pay you, you don't pay me.
RB
Rob Burns
Nov 22, 2025
1.0
I got pointed to self checkout, never even asked if I needed other parts help or anything
SW
Shannon Walker
Nov 20, 2025
5.0
They are so helpful. They helped me figure out my battery was bad. Then after I went and got a new battery. I went to another AutoZone and a guy helped me figure out the alternator was bad! So thank you guys so much! Got them both fixed very happy! 🙂
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Papillion?
AutoZone Auto Parts in Papillion is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
What brands of auto parts can I find at AutoZone Auto Parts in Papillion?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Papillion?
AutoZone Auto Parts is located at 1179 Joseph Plaza, Papillion, NE 68046, United States.
What types of products are available at AutoZone Auto Parts?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can customers contact AutoZone Auto Parts via email?
Yes, customers can reach out via email at customer.service@autozone.com.
Which nearby restaurants can I visit before or after shopping at AutoZone Auto Parts?
Nearby restaurants include Amigos/Kings Classic, Abelardo's Mexican Fresh, Village Inn, Miyake Sushi House Grill, Red Sushi Hibachi Grill, Qdoba, Arby's, Potbelly Sandwich Shop, and Panera Bread.
Are there any nearby coffee shops around AutoZone Auto Parts in Papillion?
Yes, Starbucks and Panera Bread are nearby coffee shops that you can visit when in the area.
What nearby health services are available close to AutoZone Auto Parts?
Nearby health-related services include Urgent Pet Care of Papillion, Papillion Dental Care, Makovicka Physical Therapy, NextCare Urgent Care Papillion, and Urgent Care & Family Medicine of Papillion.
How can nearby retail and service locations enhance my visit to AutoZone Auto Parts?
You can combine your visit to AutoZone with stops at nearby stores like Papillion GameStop for gaming, Sport Clips Haircuts for grooming, or Mattress Firm for home needs, making for a convenient shopping experience.