AutoZone Auto Parts

4.3
354 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Joseph Plaza in Papillion, NE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Papillion, NE or call us at (402) 331-8231.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1179 Joseph Plaza, Papillion, NE
68046, United States

Hours

Reviews

4.3
354 reviews
5 stars
225
4 stars
66
3 stars
24
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jude, Gernell, and Jim for their exceptional service.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, although there were some complaints about not having specific items or tools available.

Mixed Experiences

While many reviews highlighted positive interactions, there were also several negative experiences reported, particularly regarding rude or unhelpful staff.

Installation Services

Several customers appreciated the assistance with installations, particularly for batteries and wiper blades, indicating a willingness from staff to go above and beyond.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, noting that it was higher than competitors, which affected their overall perception of value.
  • RB
    Rob Burns
    1 day ago
    1.0
    I got pointed to self checkout, never even asked if I needed other parts help or anything
  • SW
    Shannon Walker
    3 days ago
    5.0
    They are so helpful. They helped me figure out my battery was bad. Then after I went and got a new battery. I went to another AutoZone and a guy helped me figure out the alternator was bad! So thank you guys so much! Got them both fixed very happy! 🙂
  • JT
    John Toth
    Nov 6, 2025
    4.0
    Found what I needed
  • AG
    Alex Gomez
    Sep 7, 2025
    1.0
    I called asking for a blower motor resister. Brandon stated his location had one. I asked if it had the plug/harness connected he stated yes. I came to the store and they did not in fact have it. When I asked why he said that he thought I said blower motor. Blower MOTOR blower RESISTER? Sound completely different. He had no care in the world. In fact he seemed irritated that I was still standing in front of him. Disappointed in auto zone
  • JE
    Joee Emerich
    Sep 6, 2025
    5.0
    Helped with good information

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Papillion?

AutoZone Auto Parts in Papillion is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery options?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.