Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning Service
Established in 1973, Westgate High Tech Auto Care has been a trusted name in professional car care for over five decades. With a rich history of delivering service excellence, our auto repair shop in Omaha, Nebraska, has become a pillar in the community. What sets us apart is our longevity in the industry and our unique location – attached to a gas station. We can take care of all your service needs, from routine maintenance to complex repairs, and with a high level of customer service.
Location
Hours
Reviews
4.7
334 reviews
5 stars
299
4 stars
14
3 stars3
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting Nikki's exceptional service.
Transparency
Many reviews noted the shop's transparency in diagnosing issues and providing clear explanations of repairs needed.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and maintenance, often mentioning thorough inspections and effective solutions.
Pricing Concerns
Some customers raised issues regarding high diagnostic fees and perceived overcharging for services, contrasting with positive experiences from others.
Convenience
The shop was commended for its convenient appointment scheduling and quick turnaround times for repairs.
- MSMike SheaJan 5, 20265.0From initial phone call to completion of the job...alll excellent. They even put a priority on the part needed so I would not have to wait the weekend without a car. Highly recommend.
- AJAngie JanovichJan 4, 20265.0I can not express enough the Courtesy and Customer Relations (gratitude) Westgate Auto provided. Nikki was especially on point* . Transparent Dedication to customer satisfaction is unmatched. Highly recommended and I am a daughter of this industry. Thank you Nikki and Westgate
- MMMattDec 28, 20255.0If you need reliable and expedient service you definitely should come here! Both Nikki and Bud are absolutely fantastic at their jobs and make sure to keep you well informed about any work happening on your vehicle why providing plenty of pay over time options for those who may be in a less fortunate situation. Also if you want or have to spend time in the store then Falkor the shop dog will spare no expense to make sure your kept in great company! An over all amazing customer service experience.
- WWWylie WatsonDec 26, 20255.0Everyone here is nothing short of a miracle worker. They DID NOT try to influence me into any service that was not necessary and they even recommended that I take a service off that I did not need. They have a hugely beneficial payment plan that works for everyone under the sun and they get it done for you. This is also THE most communicative service provider that I have ever dealt with. They kept me in touch with every problem and took my decision seriously. I will recommend them above anyone else for quick and quality service.
- MMMasonDec 20, 20255.0Vince and Nikki and everyone else at this shop are absolute sweethearts and some of the best customer service ive ever received. My car had issues and even though i decided to completely ditch the car in favor of buying a new one, the team at Westgate were an absolute pleasure throughout the process of examining my old vehicle and were more than willing to walk me through exactly what had gone on in my vehicle, and showed me very clearly every piece of the car they had examined through photos and up close. Vince even offered me a ride back to my apartment down the road when my cat was in a non-driveable state. Absolutely will be coming back if my new car needs any work done. 😁
Frequently Asked Questions About Westgate High Tech Auto Care
What types of auto services does Westgate High Tech Auto Care provide?
Westgate High Tech Auto Care offers a wide range of services including auto repair, brake service, auto air conditioning service, tune-ups, and complex repairs with a professional approach.
Where is Westgate High Tech Auto Care located?
The shop is located at 12300 W Center Rd, Omaha, NE 68144, United States.
What are the operating hours of Westgate High Tech Auto Care?
Westgate High Tech Auto Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I schedule a service appointment at Westgate High Tech Auto Care?
You can schedule an appointment online via their reservation page at https://westgatehightech.com/schedule/ or call them at +1 402-397-8144.
Is Westgate High Tech Auto Care associated with any gas station?
Yes, Westgate High Tech Auto Care is uniquely located attached to a gas station, specifically Phillips 66, providing added convenience for customers.
How long has Westgate High Tech Auto Care been in business?
Westgate High Tech Auto Care has been serving the Omaha community since 1973, with over five decades of experience in automotive care.
What nearby places can I visit around Westgate High Tech Auto Care while waiting for my car?
Nearby you can visit Scooter's Coffee for a drink, or if interested in wellness, Felina Sno Wellness is close by, offering weight loss and health services.
Are there any nearby health and wellness centers near Westgate High Tech Auto Care?
Yes, Positive Beginnings Therapy Center, Felina Sno Wellness, and ReVital Women’s Hormone Optimization are nearby centers offering counseling, weight loss, and women’s health services.
Where can I find financial or legal services close to Westgate High Tech Auto Care?
Nearby financial and legal service providers include Barnhart Law Office, Core Bank, CIT Bank, and Edward Jones - Financial Advisor: Mike Long.
What is the best way to contact Westgate High Tech Auto Care?
You can contact them by phone at +1 402-397-8144 or visit their website at https://westgatehightech.com/ for more information.