Customers consistently praised the exceptional service, noting the staff's friendliness, professionalism, and thoroughness.
Efficiency
Many reviews highlighted the quick turnaround times for services, with several customers reporting being in and out in under 30 minutes.
Trustworthiness
Several customers expressed appreciation for the honesty and transparency of the staff, stating they did not feel pressured into unnecessary services.
Mixed Experiences
While many had positive experiences, some customers reported issues with service delays and perceived attempts to upsell unnecessary repairs.
Customer Care
The management was noted for taking accountability for mistakes and ensuring customer satisfaction, which helped build trust.
BB
Bobby
1 day ago
1.0
I went in for just an oil change, and it turns out that in the process they also over-inflated my tires by a whopping 25 percent (never checked or asked what it should be). Hopefully there's no permanent damage, but either way I won't be returning.
KB
Krysta Bartlett
1 day ago
5.0
I went here for a quick oil change and a transmission fluid flush. I brought my toddler with me and we stayed in the car so he wasn't running a muck. One guy was cleaning the windows and made a smiley face for my son, the other was playing peek a boo with him. Probably the most humble experience I've had. Cadence was fabulous also!
ZA
Zakir Ullah Ahmadzai
3 days ago
1.0
Negative Report – Grease Monkey Service Failure
I am extremely disappointed with the service I received from Grease Monkey, and I want to warn other customers about my experience. I brought my 2024 Toyota Camry in for a simple transmission fluid change. Instead, the technicians — who appeared to be very young and inexperienced — ended up damaging my transmission.
Toyota later inspected my vehicle and confirmed that the transmission was severely damaged due to improper service performed by Grease Monkey. After this, Grease Monkey admitted fault, but their solution made the situation even worse: they installed a used transmission in my 2024 Camry. This instantly reduced the value of my car, which was practically new.
Since they replaced the transmission, my car now makes a clicking noise when braking and accelerating, and Grease Monkey has refused to take further responsibility or properly fix the issues they caused. Their lack of professionalism and accountability has created a terrible and stressful experience for me.
I strongly do NOT recommend this location or their services. Their negligence caused major damage to my car, lowered its value, and left me with ongoing mechanical problems. Save yourself the trouble and go elsewhere.
CT
Chris Tombrello
Nov 14, 2025
5.0
This was a second round of parts replacements on a 2008 Hyundai. New alternator, serpentine belt and battery. The pricing was competitive and the work was done efficiently. Grease Monkey analyzes my car issues the same way I do so it is easy to trust their process! I need decent but not pricey parts repair, my car has a lowish resale value but it drives like a dream and I'm hoping for another 40 to 50K. The N 90th St. shop Impressed me by replacing a tire I recently bought that couldn't be adequately plugged. I paid a modest tire fee for the tire itself but the work was free and I was supplied with a battery that came in under estimate. This shop treats its customers like family, which is a big reason they have loyal customers going back 15-20 years.
TM
Tammy Mitchell (Handy Ma'am)
Nov 11, 2025
5.0
Fast, efficient, friendly, courteous and thorough. What else could you ask for? No need to even get out of your vehicle. Ate my lunch in the truck while my oil was quickly changed, windows cleaned, tires aired. I knew all was well for my road trip the next day! Great deal for the price! Manager Keith is the bomb!
What services does Grease Monkey at 3820 North 90th St in Omaha, NE offer?
Grease Monkey provides oil changes and a range of vehicle maintenance services to keep your car running smoothly.
What are the operating hours for Grease Monkey in Omaha, NE?
Grease Monkey is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
How can I contact Grease Monkey in Omaha for service appointments?
You can reach Grease Monkey at (402) 572-8626 or email them at gmonkey604@yahoo.com.
What is the price range for services at Grease Monkey?
The price range for services at Grease Monkey is categorized as TWO, indicating affordable service pricing.
Where is Grease Monkey located in Omaha, NE?
Grease Monkey is located at 3820 North 90th St, Omaha, NE 68134, United States.
Are there any nearby parks where I can relax while my vehicle is serviced?
Yes, Palomino Hills Park is close by where customers can relax or take a walk while their vehicle is being serviced at Grease Monkey.
What beauty and spa services are available near Grease Monkey in Omaha?
Nearby you can find Sensations Beauty Bar, Kennedi M'Leigh Hair Studio, Vibrant Hair Studio, and Got Nails Nailtique and Spa for various beauty and spa treatments.
Is there a place nearby where I can grab a drink or socialize after visiting Grease Monkey?
Yes, Judge Not, Clubhouse Lounge, Sandbar Grille, and Arena Sports Bar and Grill are nearby bars and lounges where you can relax and socialize after your visit.
Are there other automotive service providers near Grease Monkey in Omaha?
Nearby automotive providers include O'Reilly Auto Parts, Advance Auto Parts, Brakes Plus, and Tires Plus for parts and additional vehicle services.
Where can I find more information about Grease Monkey's services and location online?
Visit Grease Monkey's website at https://www.greasemonkey.com/locations/ne/omaha/3820-north-90th-st or their Facebook page at https://www.facebook.com/339346056211880.