Business Details
About
Volvo Dealer
Welcome to Gorges Volvo Cars in Omaha, NE. We take our time to ensure our customers have the best car buying experience when choosing a new Volvo model, to making sure each of our clients obtain the car loan and Volvo lease that he/she is most comfortable with, our commitment to you is unsurpassed.
Current Volvo owners love our onsite car service and maintenance center. Employing only highly trained technicians that use certified parts from the manufacturer, we make servicing your vehicle a simple, pleasant experience.
The service never stops once you visit us here at Gorges Volvo Cars. There's never been a better time to drop by at our dealership located at 17665 Burt Street, Omaha, NE. Proudly serving Omaha, Lincoln, Fremont, NE and Sioux City & Council Bluffs, IA.
Location
Hours
Reviews
4.9
1,147 reviews
5 stars
1,065
4 stars
41
3 stars12
2 stars9
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the buying and service processes.
Sales Experience
Overall, customers reported positive experiences with the sales team, highlighting a non-pushy approach and excellent communication.
Service Quality
The service department received high marks for efficiency, thoroughness, and customer care, with many noting quick turnaround times and effective problem resolution.
Warranty Issues
Some customers expressed dissatisfaction with the extended warranty offered, citing difficulties in getting repairs covered.
Mixed Experiences
While many reviews were positive, there were isolated incidents of poor customer service that negatively impacted some customers' experiences.
- JTJose Tine6 days ago4.0The sales process was very simple. All the negotiations were done online and only spent time at the dealership signing paperwork. The staff was very friendly and Gunnar, sales guy super helpful. Good experience.
- SYStephanie Young-KingNov 15, 20255.0Josh in the service department from beginning to end was ver accommodating. Very professional and caring. Explained the service performed and the needs of my Volvo in order of importance to least importance.Showed pictures of the areas my vehicle need attention. Not only I got a full used car inspection bits car wash too. I was told when service is done to a vehicle, it get a car wash. That made it extra special withe the care I and my Volvo received 😊
- BNBen NNov 15, 20255.0Fantastic experience. I always come to Gorges for work on my Volvo and they make sure I am always rested well. I had a schedule appointment for brakes and rotors. The work was completed faster than expected. Also a very nice dealership. No pressure by the sales team while you are waiting either.
- TJTrent JonesNov 7, 20255.0Cory in the service department is a legend! Got a handful of different fixes on my S60, I assumed it would take a week or a few days but it got done in 2 days. And when I came to pick it up it was washed and shiny! These guys are professionals, highly recommend‼️
- TCTyrome CharlestonNov 7, 20255.0I had a great experience with Gorges Volov. It took them some time to find out exactly what was wrong with my vehicle, but they kept me informed of every decision and everything that needed to be done. There were no surprises My service rep Cory call me daily and took special time to work with my warranty company. They also gave me a loaner that was actually better than my vehicle. It was no hassle and I appreciate that in the day that we live in.
Frequently Asked Questions About Gorges Volvo Cars
Where is Gorges Volvo Cars located?
Gorges Volvo Cars is located at 17665 Burt Street, Omaha, NE 68118, USA.
What are the operating hours of Gorges Volvo Cars?
Gorges Volvo Cars is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and is closed on Sundays.
How can I contact Gorges Volvo Cars?
You can contact Gorges Volvo Cars by phone at +1 402-359-1500 or by email at jisbell@gorgesvolvo.com.
Does Gorges Volvo Cars offer vehicle servicing and maintenance?
Yes, Gorges Volvo Cars has an onsite car service and maintenance center with highly trained technicians using certified manufacturer parts.
What types of vehicles does Gorges Volvo Cars specialize in?
Gorges Volvo Cars specializes in new and used Volvo cars and offers car loans and leases to customers.
Can I find special offers or promotions at Gorges Volvo Cars?
Yes, you can check out special offers at Gorges Volvo Cars by visiting their website link for offers: https://www.gorgesvolvocars.com/?ddcref=YEXTFeaturedMessage.
What nearby car dealerships are close to Gorges Volvo Cars?
Nearby car dealerships include Enterprise Car Sales, Katie the Car Lady, Gregg Young Chevrolet, Blake Snow - Sales Professional, Paul the Blair Car Guy, CarMax, Nissan of Omaha, Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha, and Edwards Chrysler Dodge Jeep Ram FIAT West Omaha.
Are there any nearby places where I can have a meal or coffee near Gorges Volvo Cars?
Yes, you can visit nearby places such as Corvette Cafe, Stroud's, Saltgrass Steak House Omaha, NE, and Great American Grill for dining and coffee options.
What nearby services can help with vehicle rentals or insurance when visiting Gorges Volvo Cars?
Nearby services include Enterprise Rent-A-Car and Hertz Rent A Car for vehicle rentals, and Gregg Young Insurance Services: Allstate Insurance and NOMA Insurance: Allstate Insurance for insurance needs.
Is there a nearby hotel near Gorges Volvo Cars for customers visiting from out of town?
Yes, the Hilton Garden Inn Omaha West is a nearby hotel where customers can stay while visiting Gorges Volvo Cars.