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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(347 reviews)

Business Details

2323 Harney St, Omaha, NE
68102, United States
(402) 342-3800

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Omaha, NE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Omaha location today.

Location

Enterprise Rent-A-Car
2323 Harney St, Omaha, NE
68102, United States

Hours

Reviews

3.9
347 reviews
5 stars
211
4 stars
41
3 stars
18
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Vehicle Availability

Numerous reviews mentioned issues with vehicle availability, including reservations being canceled or not honored.

Cleanliness and Condition

Customers generally reported that vehicles were clean and well-maintained, contributing to a positive rental experience.

Long Wait Times

Several reviews noted long wait times for vehicle pickup and return, often due to understaffing or high demand.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about poor communication and service at times.
  • RG
    Randy Goodwin
    Feb 19, 2026
    5.0
    Everyone at the Downtown OMAHA enterprise location was great. From the two people at the desk that I encountered over extending the vehicle, to the gentleman who prepared and inspected the vehicle before tying it over to me, to the phone Call dealing with extending or the bumper-to-bumper, or whatever it was. Everyone was great. I would definitely use this enterprise location for my business as well.
  • MB
    Mrs Barbie
    Feb 18, 2026
    5.0
    Eli, At The Downtown Location Was AMAZING!!! That Man Truely Knows His Stuff! We Normally Go To Avis But Was In A Hurry & Yal Had The Better Deal. With That Kind Of Service & Deals We Will Definitely Do More Business With Enterprise. If Eli Is The Standard Of Yal Customer Service, You Will Truely Be Unmatched!
  • SA
    Sarah Avila
    Feb 17, 2026
    5.0
    10/10 experience
  • RR
    Robin
    Jan 30, 2026
    1.0
    OMG rude. Rude Rude Rude. Pick another store or car rental all together. I used to rent cars from Enterprise routinely, but I will never again.
  • GC
    Greg Crane
    Jan 29, 2026
    5.0
    Great experience. I arrived early and the staff was busy but Julian did a fantastic job of welcoming everyone and directing office traffic. Kyle was helpful as well. These people go all out to provide prompt courteous service from start to finish. Wish I could give more than 5 stars.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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