Need a rental car in Omaha, NE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Omaha location today.
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Availability
Numerous reviews mentioned issues with vehicle availability, including reservations being canceled or not honored.
Cleanliness and Condition
Customers generally reported that vehicles were clean and well-maintained, contributing to a positive rental experience.
Long Wait Times
Several reviews noted long wait times for vehicle pickup and return, often due to understaffing or high demand.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor communication and service at times.
RG
Randy Goodwin
Feb 19, 2026
5.0
Everyone at the Downtown OMAHA enterprise location was great. From the two people at the desk that I encountered over extending the vehicle, to the gentleman who prepared and inspected the vehicle before tying it over to me, to the phone Call dealing with extending or the bumper-to-bumper, or whatever it was. Everyone was great. I would definitely use this enterprise location for my business as well.
MB
Mrs Barbie
Feb 18, 2026
5.0
Eli, At The Downtown Location Was AMAZING!!! That Man Truely Knows His Stuff! We Normally Go To Avis But Was In A Hurry & Yal Had The Better Deal. With That Kind Of Service & Deals We Will Definitely Do More Business With Enterprise. If Eli Is The Standard Of Yal Customer Service, You Will Truely Be Unmatched!
SA
Sarah Avila
Feb 17, 2026
5.0
10/10 experience
RR
Robin
Jan 30, 2026
1.0
OMG rude. Rude Rude Rude. Pick another store or car rental all together. I used to rent cars from Enterprise routinely, but I will never again.
GC
Greg Crane
Jan 29, 2026
5.0
Great experience. I arrived early and the staff was busy but Julian did a fantastic job of welcoming everyone and directing office traffic. Kyle was helpful as well. These people go all out to provide prompt courteous service from start to finish. Wish I could give more than 5 stars.
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