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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(490 reviews)

Business Details

13206 Millard Ave, Omaha, NE
68137, United States
(402) 896-6999

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Omaha, NE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Millard Avenue location today.

Location

Enterprise Rent-A-Car
13206 Millard Ave, Omaha, NE
68137, United States

Hours

Reviews

3.9
490 reviews
5 stars
310
4 stars
44
3 stars
26
2 stars
13
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to accommodate needs.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including cars that smelled of smoke or had mechanical problems.

Reservation Issues

Numerous customers experienced problems with reservations, including vehicles not being available despite prior bookings.

Overall Experience

While many customers had positive experiences, there were significant complaints regarding billing practices and unexpected charges.
  • LK
    Luqman Khan
    Feb 23, 2026
    5.0
    I have very good experience with them I am so happy from all the employees who work there, they are very friendly and kind
  • AN
    austen n
    Feb 12, 2026
    1.0
    One star. Very disappointed with this rental experience. They gave me the car with the tank half full and specifically told me to return it half full. When I dropped it off, I clearly explained that I was returning it at the same level, exactly as customer service instructed. Despite that, I was still charged a refueling fee. It feels like they were hoping I wouldn’t notice the extra charge. This is shady and dishonest behavior. I would strongly recommend avoiding this location and company unless you want to deal with surprise fees and unnecessary headaches.
  • DL
    David Luttrell
    Feb 9, 2026
    5.0
    Recently rented a car for a road trip, the cost of the car for the week was less than a plane ticket when I got to the enterprise store in Millard, I was greeted with friendly staff. They knew about my online reservation. Had my car ready to go and I was in and out and under 15 minutes I appreciate everything they did. I would definitely recommend them
  • JS
    Jeremy Stanislav
    Feb 3, 2026
    5.0
    They did a great job. We had rented a smaller car and wanted to upgrade to a bigger vehicle. They accommodated us quickly. Very happy with the service. The truck was also very clean, which was great.
  • LW
    Lori Whitman
    Feb 1, 2026
    5.0
    I had an outstanding experience with Enterprise Rent-A-Car at the Omaha Millard location in Omaha Nebraska, during what could have been a very stressful situation. I was traveling with my 90-year-old mother when my car broke down just outside of Omaha, and I still needed to continue on to Kansas City. Enterprise had a vehicle that met my needs, and from the very beginning, Taylor and Merlin were absolutely incredible to work with. They were professional, compassionate, and genuinely kind, which made all the difference during a difficult moment. What initially started as a short-term rental unexpectedly turned into nearly a month-long rental. Each week when I called the office, they handled all the necessary extensions and adjustments seamlessly, always with patience and care. When my plans changed again and I needed to return the vehicle at a different location than where it was rented, Merlin stepped in at the last minute and made the return to Sioux Falls incredibly easy. His assistance was prompt, professional, and greatly appreciated. His customer service skills, enthusiasm to help and genuine kindness were the reason for my 5 star review! Merlin is a tremendous asset to your company and deserves a raise and praise!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Millard Avenue in Omaha?

You can rent a wide range of vehicles including standard cars, vans, and luxury cars at Enterprise Rent-A-Car on Millard Avenue in Omaha.

What are the rental office hours at Enterprise Rent-A-Car in Omaha?

The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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