Enterprise Rent-A-Car

3.9
468 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Omaha, NE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Millard Avenue location today.

Location

Enterprise Rent-A-Car
13206 Millard Ave, Omaha, NE
68137, United States

Hours

Reviews

3.9
468 reviews
5 stars
293
4 stars
43
3 stars
25
2 stars
12
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to assist and accommodate needs.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers receiving cars that smelled of smoke or were in poor repair.

Location Challenges

Customers noted difficulties accessing the location due to traffic and limited parking space, which impacted their overall experience.

Pricing Transparency

Some customers appreciated clear pricing and communication, while others reported unexpected charges and issues with billing.
  • RB
    Robert Bobier
    Nov 17, 2025
    5.0
    All positive, no problems, no complaints courteous, friendly agents
  • SR
    Steve Richert
    Nov 12, 2025
    5.0
    Outstanding service. Great vehicle.
  • TJ
    Tyler Jowers
    Nov 11, 2025
    5.0
    Same location same great service never had any problems smooth in and out
  • LR
    LaTasha Robinson
    Oct 28, 2025
    4.0
    I was pleased with the young man that helped us. We were suppose to have an 8 passenger vehicle. The vehicles did not arrive. The rental was given to us on a half of tank of gas instead of full. We had to take two cars. It cost us more in gas. We had to ride separate vehicles. Despite the inconveniences I was not required to bring the tank back on full since it was not full when I took it. Enterprise provided a discount. I would have appreciated a free day or two. Other than these inconveniences everything else was good! I will come back to Enterprise again. This is the first time I had an experience like this. Hopefully, this is a learned experience of making sure the customer has what they need. Thank you for trying to provide the best customer service me. That I appreciate!
  • JM
    Jim Man
    Oct 23, 2025
    5.0
    Day and friendly. Just like you expect from Enterprise.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Millard Avenue in Omaha?

You can rent a wide range of vehicles including standard cars, vans, and luxury cars at Enterprise Rent-A-Car on Millard Avenue in Omaha.

What are the rental office hours at Enterprise Rent-A-Car in Omaha?

The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.