Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Omaha today.
Location
Hours
Reviews
4.9
554 reviews
5 stars
539
4 stars2
3 stars1
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Louis, Tommy, and Brandon for their excellent service.
Timeliness
While some reviews noted quick service, others expressed frustration with long wait times and poor time management, particularly for scheduled appointments.
Quality of Work
Feedback on the quality of repairs was mixed; while some customers were satisfied with the work done, others reported ongoing issues after service and concerns about upselling.
Communication
Several customers mentioned a lack of communication regarding service updates and time estimates, leading to dissatisfaction.
- JWJaime W2 days ago5.0Great team of folks at Gretna location. Very kind. Explained things in my terms.
- DMDavid M.Jan 2, 20265.0I want to give a big thanks to the shop manager Mark for helping me out tonight. I called the shop at about 4:45pm and told him I was having some issues with my vehicle’s alignment and he asked if I could bring it in right away. As soon as I arrived he was polite, professional and easy to deal with. He took my SUV into the service bay and got to work on it right away treating my vehicle as if it were his own or better. This car’s not easy to work on given its age and rust but he managed to dial in the alignment perfectly after I installed some new suspension components and the car drives great now. I’d recommend this location to anyone based on how today went and I will be coming back for all future alignments for my other vehicles as well.
- BHBrittley HollandDec 29, 20255.0Blair was amazing got everything done correct and fast thanks Blair
- BWBeth WilchDec 27, 20255.0This location is simply amazing! I suddenly heard something dragging and thankfully they have Saturday hours. Lucas and Tina are incredible. They had the screws needed to reattach the piece and were able to get it done quickly. They were kind, helpful and explained everything. I will now be a repeat customer.
- WSWilliam SchwabeDec 23, 20251.0I had them do a rack and pinion for me. And when it failed Braks plus tried telling me I needed a new power steering pump. Luckily I went to an actual mechanic who forced them to warranty the part. Which also failed, but this time it cost me my two front tires. Don't waste your time and money. I would highly recommend finding an actual mechanic to do quality work for you like Hintz or Nash in Gretna.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Omaha offer?
Brakes Plus in Omaha offers services including wheel alignment, brakes, oil change, suspension repairs, state inspections at select locations, battery replacement, wiper blade replacement, vehicle maintenance, air conditioning services, and more.
What are the operating hours for Brakes Plus in Omaha?
Brakes Plus in Omaha is open Monday through Friday from 8 AM to 6 PM, on Saturday from 8 AM to 5 PM, and is closed on Sundays and major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus located in Omaha?
Brakes Plus is located at 19009 Oakmont Dr, Omaha, NE 68136, United States.
What payment options does Brakes Plus accept?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa.
How can I make a service reservation at Brakes Plus Omaha?
You can make a reservation online at https://www.brakesplus.com/stores/omaha/ne/0427/ or visit their website for more information.
Does Brakes Plus offer any special promotions or discounts?
Brakes Plus offers various specials including $99 brake specials, brake deals, oil change specials, alignment specials, and tire rotation specials.
Which nearby coffee shops can I visit before or after my appointment at Brakes Plus Omaha?
Nearby coffee shops include Starbucks and Scooter's Coffee, perfect for grabbing a beverage before or after your visit to Brakes Plus.
Are there any nearby restaurants near Brakes Plus Omaha for dining options?
Yes, nearby restaurants include Culver’s, Wahlburgers @ Hy-Vee, Chipotle Mexican Grill, McDonald’s, and Arby’s, providing a range of dining options around Brakes Plus.
Is there a nearby car wash service close to Brakes Plus Omaha?
Yes, Rocket Carwash is a nearby automotive car wash service where you can get your car cleaned conveniently near Brakes Plus.
What are some essential nearby services and amenities close to Brakes Plus Omaha?
Nearby amenities include Hy-Vee for groceries and pharmacy services, Western Union for money transfers, Veridian Credit Union for banking, Bisou Nail Spa for beauty treatments, and 370 Dental Care for dental services.