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AutoZone Auto Parts

4.4
(305 reviews)

Business Details

13708 W Maple Rd, Omaha, NE
68164, United States
(402) 938-0310
https://www.autozone.com/locations/ne/omaha/13708-w-maple-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Omaha #3680 in Omaha, NE is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Omaha, NE or call us at (402) 938-0310.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13708 W Maple Rd, Omaha, NE
68164, United States

Hours

Reviews

4.4
305 reviews
5 stars
213
4 stars
57
3 stars
8
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

Several reviews mentioned issues with product availability, with some customers unable to find the parts they needed.

Mixed Experiences

While many customers had positive experiences, there were also numerous complaints about poor service and unhelpful staff.

Staff Knowledge

Some reviews highlighted the expertise of specific employees, indicating that knowledgeable staff can significantly enhance the customer experience.

Store Conditions

A few customers noted that the store appeared understaffed and had issues with service speed.
  • MD
    Meghan DEGANTE
    Feb 10, 2026
    1.0
    Wouldn't even help me find what I was looking for and refused to knowledge me there. Worst store I have ever been to.
  • RL
    Ryan Locke
    Feb 5, 2026
    3.0
    I was gonna let it go till I was prompted to review. Came in to pick up an onboard charger Id ordered online in advance as well as a replacement battery for my side by side. The installed battery is NAPA so it wasnt just as simple as getting another as the part numbers arent the same from NAPA to Duralast. Associate was not helpful at all just pointed to the ATV batteries. The guide in the store stops at 2009. Autozone website doesnt appear to offer a conversion tool so you know youre getting equivalent battery. Long story short NAPA got the business today.
  • AO
    Amanda Oneill
    Feb 1, 2026
    1.0
    If I could give a negative review I would- got our battery changed which did something to the key fob and they dismissed helping with the problem AFTER they installed the battery. The unprofessionalism and extreme lack of knowledge is one of the many reasons I will never go back here. Standing in silence so we leave and not help was disrespectful and plain rude. Educate your workers
  • CB
    Chad Brown
    Jan 31, 2026
    5.0
    Great employees and great prices and an overall good experience.
  • CC
    Courtney Craig
    Jan 27, 2026
    5.0
    I highly recommend this location. They have polite, helpful and educated staff. I stopped in because I was having issues with my battery holding charge. Eric gave exceptional customer service, answered all my questions thoroughly and even helped me swap the car battery. Thank you!!!

Brand Certified Facts from AutoZone Auto Parts

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Certified March 01, 2026Yext Knowledge Graph
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