AutoZone Auto Parts

4.1
1037 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Center Rd in Omaha, NE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Omaha, NE or call us at (402) 553-3600.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4972 Center Rd, Omaha, NE
68106, United States

Hours

Reviews

4.1
1,037 reviews
5 stars
574
4 stars
221
3 stars
102
2 stars
41
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with car issues.

Product Availability

Customers frequently noted that the store had a wide range of parts in stock, often finding exactly what they needed.

Staff Knowledge

While some employees were commended for their expertise, there were complaints about a lack of knowledge among certain staff members.

Negative Experiences

Several reviews highlighted issues with rude staff, long wait times, and problems with incorrect parts being sold.

Management Issues

Some customers expressed dissatisfaction with management's handling of customer service and inventory problems.
  • KM
    kevin Marquez
    2 days ago
    5.0
    I want to give a big shot out the the store on 50th L and 49th and center. I call told what happen and they told me to come right in and get me taken care of me right away. I want to give a big shout out if u need anything just head to 50th L or 49th and center
  • BA
    Black Asss
    Nov 10, 2025
    5.0
    Manager very helpful and willing to go above and beyond for his customers!
  • KU
    Kendra Uphoff
    Nov 3, 2025
    5.0
    Excellent customer service. My daughter is a college student in Omaha and needed a new battery. She took her car to this location and they were fantastic. They tested and changed out the battery for her and they were so helpful in getting her taken care of.
  • UB
    Uko Barriere
    Oct 29, 2025
    5.0
    I was having headlights, fog lights and battery issues. So, I went to my favorite Autozone location I find the staff particularly knowledgeable and helpful. During the visit Joshua S. and Nathan C. Went above and beyond to get all the issues resolved. New head lights, fog lights and brake pedal release issue causing battery drainage.
  • TG
    Tyler Gatrost
    Oct 19, 2025
    1.0
    We are frequent patrons of AutoZone, our preferred parts store. As of about 8 years ago, I live right across the street of one establishment. I love it because I can walk right over and buy everything I need, from oil, alternators, batteries, bolts, cleaning supplies, etc. Probably spend a few hundred up to a thousand plus a year. Well today, I moved my car into an almost empty parking lot to move something out of my garage. I was planning on moving it back shortly after. I went out maybe 6 hours later (still a fairly empty parking lot) and there was a tow truck towing my car. We have always had a good relationship with this AutoZone but today, not at all. I went in and asked the staff, and they were very rude. I have NEVER abused parking in the lot and rarely party there especially not during rush periods. This was Sunday afternoon and not busy at all. I had to pay HUNDREDS of dollars because they called to have my car towed. They had no empathy and BLAMED me. They lied to the tow truck company saying I was parked for FOUR days even though I was there for a few hours. A loyal customer of 20 years that has spent thousands of dollars and an advocate (especially since they have been veteran positive, being a war vet myself) It is very concerning the staff did this and makes me consider ever frequenting an AutoZone ever again, especially after having to pay so much to release my car after it being towed.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Omaha, NE?

AutoZone Auto Parts in Omaha, NE is open Monday through Saturday from 7:30 AM to midnight, and Sunday from 8:00 AM to midnight.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same day delivery services for customers.