AutoZone Auto Parts

4.3
458 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Q St in Omaha, NE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Omaha, NE or call us at (402) 861-9393.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13333 Q St, Omaha, NE
68137, United States

Hours

Reviews

4.3
458 reviews
5 stars
284
4 stars
89
3 stars
43
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Pablo, Francisco, and Abby going above and beyond.

Product Availability

Customers generally found that the store had a good selection of parts in stock, although there were occasional reports of incorrect parts being provided.

Installation Assistance

Several reviews highlighted the willingness of staff to assist with installations, particularly for batteries and wiper blades, enhancing the overall customer experience.

Mixed Experiences

While many reviews were positive, there were some negative experiences regarding rude staff and issues with returns, indicating inconsistency in service.

Store Environment

Some customers noted issues with cleanliness and the presence of employees smoking near the entrance, which detracted from their overall experience.
  • DA
    Don Alberry
    6 days ago
    2.0
    Bought a garage floor cleaner for oil. Fell over and spilled. The cap was not on tight. Irresponsible.
  • CW
    Cade Wittrock
    Nov 8, 2025
    5.0
    Super helpful, installed my windshield wipers for me.
  • AG
    Alicia Gillette
    Oct 24, 2025
    5.0
    Pablo was extremely helpful and made my light replacement very easy ! Price was fair as well.
  • DC
    Dioxsana Del Cid
    Oct 13, 2025
    5.0
    I had another great experience at AutoZone! I came in needing help with a car battery, and Pablo went above and beyond to assist me. He was incredibly friendly, professional, and made the whole process quick and stress-free by helping me install the new battery right there. I've been to this location before, and every time the staff has been helpful and knowledgeable. It's clear they care about their customers and are always ready to lend a hand. Big thanks to Pablo and the whole team—definitely my go-to spot for auto parts and help!
  • JC
    James Corley
    Oct 9, 2025
    5.0
    The store manager Pablo stopped what he was doing to help me find brackets for rusted out license plates. He then installed the brackets and the plates. Wouldn’t stop until the job was done. And couldn’t have been nicer. I’m so pleased with my experience. What a nice man. And so so helpful.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Omaha, NE?

AutoZone Auto Parts in Omaha, NE is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers IN_STORE_PICKUP and SAME_DAY_DELIVERY services for your convenience.