Alamo Rent A Car

4.2
423 reviews

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Omaha Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in NE and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
4601 Abbott Dr, Omaha, NE
68110, United States

Hours

Reviews

4.2
423 reviews
5 stars
284
4 stars
47
3 stars
22
2 stars
18
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, with some cars being reported as dirty or not properly equipped.

Reservation Issues

There were multiple complaints about unavailability of reserved vehicles, leading to frustration among customers who expected specific cars.

Quick Process

Customers appreciated the quick check-in and check-out process, often mentioning minimal wait times.

Pricing Transparency

Some customers expressed concerns about unexpected fees and charges that were not clearly communicated during the reservation process.
  • AA
    Arwa
    Jan 6, 2026
    5.0
    I had the most wonderful experience with Ramy (Alamo at omaha airport on Nov 21st 2025)! He is truly a gem — pleasant, professional, and incredibly kind. Ramy went above and beyond to help me choose the perfect car for my roadtrip. He was patient, knowledgeable, and made the whole experience enjoyable and stress-free. Ramy stands out as one of the best car rental experiences for me. His warm personality and genuine care made him an absolute delight to work with. Thank you, Ramy, for your exceptional service!
  • DG
    D Graham
    Dec 28, 2025
    5.0
    I had a 10-day rental. I was checked in and out quicky by friendly and professional staff. The charges were exactly what I expected with no deposit as I had a return ticket. I will definitely rent from this location again!
  • DB
    Dan Brandon
    Dec 27, 2025
    1.0
    Nobody at Alamo window to help. Had to go to Enterprise window. Wait was 15-20 minutes. Then no one outside to get you a car. Had to get someone from Enterprise to help. Will not use them again. Poor customer service.
  • KS
    KC STL
    Dec 23, 2025
    5.0
    Best “cheapest” price I can normally find for rental. Renting with Alamo is always a breeze, their staff are always nice and quick to get my reservation pulled up and won’t add all the extra fees I don’t need or want such as additional insurance, fuel charges etc. without clear consent or permission from me. If I see the total on their iPad different from what I reserved on Costco app, they explain and adjust right away, no non-sense shenanigans like rental staff over at Budget agency booth. In the garage, I can also ask for the kind of car (in general such as Japanese brand car) and they would find and gave to me for free as a free upgrade if they spot any available at the pickup moment when I go find my rental. Returning the car is also seamless, easier and nice with a smile. I always go with Alamo, but I had 1 off experience with Budget one time through Costco reservation as well, so I had a chance to see the different between 2 agencies for the same cheap car rental alternatives and told myself will always choose Alamo in the future even it it is slightly more expensive than Budget or other agencies to save myself a couple of hours of wait and getting the rental car. It only took me 15-20 minutes to finally sit in the car and drives off with Alamo. With Budget, it took my family 2 hours and other families too last time in SJC airport to be able to drive off their lot. They don’t staff up right for the amount of business they know they will get on particular days. Staff even have to take breaks without sufficient staff coverage while the long line of people was waiting for their rental.
  • TA
    Todd Abrams
    Dec 12, 2025
    2.0
    Omaha airport staffing was non-existent when selecting and picking up a vehicle. Vehicle also not equipped with basic items like snow/ice brush. Seemed obvious it should have this given where we were. Got hit with major snowstorm/ice storm and it was a challenge getting all of the snow and ice off of the vehicle.

Frequently Asked Questions About Alamo Rent A Car

Where is Alamo Rent A Car located in Omaha?

Alamo Rent A Car is located at 4601 Abbott Dr, Omaha, NE 68110, USA.

What are the operating hours of Alamo Rent A Car?

Alamo Rent A Car operates daily from 5:00 AM to 1:30 AM the following day.