Advance Auto Parts

3.8
235 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4885 L St in Omaha offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4885 L St, Omaha, NE
68117, United States

Hours

Reviews

3.8
234 reviews
5 stars
113
4 stars
46
3 stars
26
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of outstanding and poor customer service experiences, with some employees praised for their helpfulness and others criticized for rudeness and lack of knowledge.

Product Availability

Customers noted issues with product availability, including incorrect online stock information and difficulty in finding specific parts.

Store Environment

The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others reported long wait times and inadequate staffing.

Employee Knowledge

While some employees were recognized for their expertise and willingness to assist, others were criticized for lacking basic knowledge about automotive parts.
  • AD
    Anita DeSadier
    Dec 20, 2025
    2.0
    I needed a new battery. They did have one that was over $250. It came with free installation but the sales person had to YouTube on how to remove the old battery and install a new one.
  • TF
    Travis Feldhacker
    Nov 26, 2025
    5.0
    I just want to give a huge shout-out to Anjelyna at the Advance Auto Parts on L Street. Her customer service is absolutely outstanding. From the moment I walked in, she greeted me with a great attitude and was genuinely eager to help. She went above and beyond to make sure I got exactly what I needed, taking the time to explain options and answer every question without rushing me. It’s rare these days to find someone who truly cares about their job and the people they’re helping, but Anjelyna is one of those people. Her knowledge, professionalism, and friendly personality made the whole experience easy and stress-free. If every store had an employee like her, customer service would be on a whole different level. Thank you, Anjelyna—you’re amazing!
  • PT
    patrick tait
    Nov 24, 2025
    5.0
    I am in this store on a weekly basis, the employees are always in a good mood. They either have the parts I need or can have them within a few hours. This is the main store I go to.
  • ZC
    Zach Cardisco
    Nov 24, 2025
    5.0
    They are extremely helpful and knowledgeable especially Angelina. Great customer service and good prices. I'll be back
  • DR
    David Roberts
    Nov 13, 2025
    3.0
    I went to the location at 4885 L Street in Omaha Nebraska as I have been for many many years since the '70s , and this time I purchased a battery and the young lady working behind the counter was upset that she had to install it in my car and she asked me well don't you know how to install a battery I said yes I have installed batteries many times before , well how come you're having me install this one now . Seriously are they that short-handed that they can't find somebody who will do the job without complaining to the public or have an attitude . I used to do all my own car work but I'm 66 now I really think that a young lady like that should not be working there . I didn't complain it cost $250 for a new battery but hopefully Advance Auto can figure out who this woman is it happened on November 13th 2025

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*