Advance Auto Parts

3.8
230 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4885 L St in Omaha offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4885 L St, Omaha, NE
68117, United States

Hours

Reviews

3.8
229 reviews
5 stars
110
4 stars
46
3 stars
25
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude and unhelpful.

Order Fulfillment

Customers expressed frustration with order fulfillment issues, including canceled orders and incorrect parts being provided.

Staff Knowledge

There were instances of staff being knowledgeable and helpful, but also reports of employees lacking basic knowledge about automotive parts.

Store Operations

Several reviews mentioned issues with store hours and staff availability, leading to long wait times and inconvenience for customers.

Overall Experience

While some customers had positive experiences and appreciated the service, many others reported dissatisfaction and indicated they would consider shopping elsewhere.
  • NN
    Naomi
    Nov 16, 2025
    5.0
    Advance Auto Parts is great to shop online with a fast pick up time.
  • BD
    Brad Dieckmann
    Nov 15, 2025
    5.0
    I picked up spark plugs and talked with the guys inside. It is close to where I work and they treat me right. I will be back at some point in the future I'm sure. And I would recommend them to anyone who asks. Stop thru and get what you need... And if they don't have it, they'll get it brought in for ya!
  • DR
    David Roberts
    Nov 13, 2025
    3.0
    I went to the location at 4885 L Street in Omaha Nebraska as I have been for many many years since the '70s , and this time I purchased a battery and the young lady working behind the counter was upset that she had to install it in my car and she asked me well don't you know how to install a battery I said yes I have installed batteries many times before , well how come you're having me install this one now . Seriously are they that short-handed that they can't find somebody who will do the job without complaining to the public or have an attitude . I used to do all my own car work but I'm 66 now I really think that a young lady like that should not be working there . I didn't complain it cost $250 for a new battery but hopefully Advance Auto can figure out who this woman is it happened on November 13th 2025
  • JS
    Jazmyn Starks
    Nov 6, 2025
    5.0
    Angelina was amazing with assisting me today. As well getting the products I needed!
  • TD
    Taylor Dahlhauser
    Aug 13, 2025
    1.0
    Don’t count on them actually holding your online orders that you have to give them money to place. 7 days is what they say but not even a full 24 hours, and they canceled my order and said it was out of stock the next day. I had gotten a email the day prior to them canceling saying it would ready for pick up in 30 minutes, so how was it ready for pick up if you apparently never had stock to sell me? I think an employee canceled my order for the deal I was getting or sold it to another customer.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*