Flying J Travel Center

3.7
1706 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in North Platte, NE! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
3400 S Newberry Rd, North Platte, NE
69101, United States

Hours

Reviews

3.7
1,706 reviews
5 stars
706
4 stars
419
3 stars
242
2 stars
101
1 star
238

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted filthy bathrooms, dirty showers, and unsanitary conditions throughout the facility.

Customer Service

Many customers reported rude and unprofessional behavior from staff, with some employees being dismissive or disrespectful.

Parking Problems

Frequent complaints about tight parking conditions and blocked fuel pumps, making it difficult for truck drivers to maneuver.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and lack of maintenance.

Mixed Food Experience

While some customers enjoyed the food, others reported receiving cold or poorly prepared meals, particularly at the attached Denny's.
  • FK
    Fields Ketteman
    Nov 8, 2025
    1.0
    Denny's is closed which is a good thing we need a waffle house!! Denny's sucks!! But we do need homestyle meals available at the hot bar pot roast ribs steak 🥩 mashed potatoes etc. We are tired of fast food at these truck stops we need homecook meals.
  • JJ
    Jim Jurena
    Oct 22, 2025
    5.0
    The LOVES travel center across the street has two washing machines in their public laundry room , which are both Out of order. I called this flying j travel center today during the afternoon, and Amber was nice enough to go.Check and make sure that your machines were in working order and available for my use. She went above and beyond the Call of Duty and I thank her for that . Management should take note of your outstanding employees.
  • AS
    Abdalhafez Sammoudi
    Oct 19, 2025
    1.0
    I had a very disappointing experience at this station . The cashier treated me in a rude and dismissive way, and it felt like her behavior was influenced by bias or discrimination. I came to enjoy a meal, not to be judged or treated unfairly. I hope the management takes this seriously and provides better training on respect and customer service. Everyone deserves to be treated with basic courtesy, regardless of background.
  • SC
    SRT1212 CouchGuy
    Oct 2, 2025
    1.0
    Again with the disrespect. Three workers standing around talking to one person while the line has 10+ people in it. If my company didn't require to use pilot/flying j's I would never utilize these trashy places. The pumps are always broken or damaged and super disgusting with covered in filth.
  • TT
    Tawny Thomas
    Sep 23, 2025
    1.0
    The dirtiest flying j I have ever visited. The cashiers are rude and act like the customers are enemies. I just asked for an extra packet of mustard and cashier acted like I was robbing her. Ridiculous. Bathroom was discusting too. I knew I should’ve chose Love’s.

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.