Rocket Carwash

4.0
783 reviews
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Business Details

6135 O St, Lincoln, NE
68510, United States
(833) 712-1747
https://rocketcarwash.com/car-wash-near-me/nebraska/lincoln-o-st/?utm_source=localsearch&utm_medium=directory&utm_campaign=lso
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About

Car WashAuto Detailing Service
Get a cleaner clean at Rocket Carwash where we're using the best-in-class cleaning materials, systems, and more! The more you clean the more you save with our Unlimited Membership plans. One monthly cost, unlimited washes. Visit your local Rocket Carwash today for a quick, quality clean every time!

Details

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Location

Rocket Carwash
6135 O St, Lincoln, NE
68510, United States

Hours

Reviews

4.0
783 reviews
5 stars
498
4 stars
95
3 stars
35
2 stars
28
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported dissatisfaction with the quality of the car wash, citing issues such as streaks, dirt remaining on the vehicle, and even damage to their cars.

Customer Service

Numerous reviews highlighted poor customer service experiences, including pushy sales tactics, rude staff, and difficulty in resolving issues or canceling memberships.

Pricing Concerns

Customers frequently mentioned that the prices were too high for the quality of service received, with many feeling that they did not get value for their money.

Membership Issues

Several reviews indicated frustration with the membership model, particularly regarding the difficulty of cancellation and unexpected charges.
  • KL
    Kristen Love
    6 days ago
    5.0
    Josie was so nice and sweet, the bee's knees if you will! Coming back and I know who to rely on for help!
  • CN
    Châu Nguyễn NE
    Jan 6, 2026
    1.0
    It couldn't be any worse. I used the most expensive package, which cost over $32 including tax, and the results were even worse than another car wash service that was cheaper. After the wash, my car was covered in black streaks that looked like glue. I had a very hard time removing them when I got home. To top it all off, the staff were incredibly rude. The woman didn't even bother to say thank you or goodbye. This is definitely the last time I'll visit
  • GB
    Gary Bouws
    Dec 20, 2025
    5.0
    Best auto wash I've ever seen....seriously.🥰
  • SH
    Sergio Miranda Herrera
    Dec 6, 2025
    1.0
    Ive owned 3 different cars before I decided to give rocket a chance again I dont know why… I got to say out of all of those washes of the the 3 cars ive owned went through this carwash…. Its either small ish scrapes or paint coating comes off… ALWAYS some sort of body damage at least in my experience. Id go local and go to JetSplash never a problem there for me.
  • CM
    Catherine Michels
    Nov 27, 2025
    1.0
    Literally the worst car wash ever. I’ve been here a handful of times. I am in disputes right now with their claims department after the car wash took one of my taillight covers clean OFF. It is a $500 part to replace and the entire bumper has to come off to fix it. The wash stopped for about 10 seconds while I was in it, there are photos of my vehicle leaving with the missing cover, and my claim still got denied. I have been to a collision center and they verified there was no other possible way that part could come clean off - no marks around it, just cleanly detached. I complained to a regional manager and he told me my best bet was to write Google reviews until someone notices, so here I am.
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