Business Details
About
Auto Glass Shop
Capital Auto Glass provides auto glass repair and replacement and headlight restoration services to the Lincoln, NE, area.
Location
Hours
Reviews
4.8
142 reviews
5 stars
129
4 stars
5
3 stars2
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.
Quality of Work
Overall, customers were satisfied with the quality of the windshield replacements and repairs, noting that the work was done efficiently and effectively.
Pricing
The business is frequently recognized for its reasonable and competitive pricing, making it an attractive option for customers.
Cleanliness and Care
Some reviews indicated issues with cleanliness and care during the installation process, suggesting a need for improvement in this area.
Timeliness
Customers appreciated the prompt service, with many noting quick turnaround times for repairs and replacements.
- RPRonald PointerNov 16, 20254.0Great service
- THTrevor HinzeNov 10, 20251.01-Star Review – Terrible Cleanup, Zero Professionalism I had my windshield replaced by Capital Auto glass today, and while the glass itself seems fine, the installation crew treated my car like a drop cloth. Inside: They left urethane or silicone crumbs, and dusty debris scattered across the dashboard, seats, and floor mats. I spent over an hour vacuuming and wiping everything down myself—(they did offer to come clean it when I called to complain, and I made the choice to do it myself as I had already lost faith in them). Outside: The new windshield is covered in smeared fingerprints, greasy handprints, and mystery streaks that weren’t there before. It looks like they used their bare hands (and maybe a dirty rag) to position the glass. I had to clean it twice with glass cleaner just to see clearly. You can literally see marks from packaging material/tape on the outside of the glass indicating to me that they did not clean it at all. No drop cloths, no shoe covers, no final wipe-down—zero effort to leave the vehicle clean. For a service that costs hundreds of dollars, this is unacceptable. I expected a professional job, not a DIY mess. If this is how they treat a year old luxury car I would hate to see what they might do to a slightly more normal car. The glass itself is fine, and I got everything cleaned up, but that should not have been part of the experience at all. Also be aware that they charge a 3.99 pct fee if you dont pay cash. In this day and age I find that odd. (but I chose to pay the fee for convenience sake)
- ARAshley Chatham-Avid RealtySep 16, 20255.0They replaced my Palisade windshield quickly, the office lady was friendly, and I have had zero issues with my windshield. Highly recommend them!
- CHCarl HengenAug 25, 20255.0Fantastic service. Super helpful and friendly.
- BPbrad plaggeJul 17, 20255.0This company is the best in Lincoln!
Frequently Asked Questions About Capital Auto Glass
What services does Capital Auto Glass offer?
Capital Auto Glass provides auto glass repair and replacement as well as headlight restoration services.
Where is Capital Auto Glass located?
Capital Auto Glass is located at 3120 N 33rd St, Suite 1, Lincoln, NE 68504, USA.
What are the operating hours of Capital Auto Glass?
Capital Auto Glass is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment methods are accepted at Capital Auto Glass?
Capital Auto Glass accepts cash, check, Discover, Mastercard, and Visa as payment options.
How can I contact Capital Auto Glass?
You can contact Capital Auto Glass by phone at +1 402-421-6653 or by email at capitalautoglassne@gmail.com.
Does Capital Auto Glass have any professional associations?
Yes, Capital Auto Glass is associated with the Better Business Bureau and the National Federation of Independent Business.
Is Capital Auto Glass affiliated with any local automotive repair shops nearby?
Yes, nearby automotive repair shops include Awsom Automotive, Dent Man, Champion Dent Repair, Steve's Body Shop, Watson's Auto Service, Kessler Auto Repair, and Tracy’s Road Wrench LLC, which can be convenient for customers needing additional services.
Are there any nearby automotive parts and accessories stores near Capital Auto Glass?
Nearby automotive parts and accessories stores include JS Racing Products, The Shop Inc, L-Town Auto Parts, and Auto Glass Nation, providing customers with options for further automotive needs.
What nearby places can I visit before or after my appointment at Capital Auto Glass?
Nearby places to consider are the UPS Customer Center for shipping needs, Lincoln Meadows Social Hall for event space, and SadSon Music Group if interested in local music venues.
Does Capital Auto Glass offer services in any languages other than English?
Capital Auto Glass offers services in English.