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Brakes Plus

4.7
(973 reviews)

Business Details

1510 Pine Lake Rd, Lincoln, NE
68512, United States
(402) 782-5200
https://www.brakesplus.com

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Lincoln today.

Location

Brakes Plus
1510 Pine Lake Rd, Lincoln, NE
68512, United States

Hours

Reviews

4.7
973 reviews
5 stars
886
4 stars
28
3 stars
5
2 stars
2
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of Damon, Carson, and Sean for their excellent service.

Honesty and Integrity

Numerous reviews highlighted the honesty of the staff, with customers feeling they were not upsold unnecessary services and appreciated the transparent communication regarding repairs.

Efficiency

Customers frequently noted the quick turnaround times for services, with many expressing satisfaction with the speed and efficiency of the work done.

Mixed Experiences

While many reviews were positive, there were some negative experiences reported regarding customer service and pricing, indicating inconsistency in service quality.
  • BA
    Benny Anglin
    1 day ago
    1.0
    After 2000 dollars of front end work both new upper a arms all inner and outer tie rods and 2 alignments my truck pulls to the right pretty hard and it ate 2 brand new tires in less then 10000 miles and the guy wouldn't even walk outside too look to see what I was talking about all he was focused on was getting another diagnostic fee and a new alignment charge
  • TK
    Trever Kreifel
    3 days ago
    5.0
    Brought my wife’s vehicle in due to bad vibrations. They got it in, checked alignment and everything checked out. They noticed tire wear on the inside causing the issues. Didn’t charge me for the alignment check and pointed me in the right direction for tires. 10/10 customer service. Manager was great to work with. Definitely will be back.
  • KW
    Kimber Williams
    6 days ago
    5.0
    Came in for an oil change on car I inherited from family. Was not surprised to find there were a few issues that needed addressing. Made an appointment for the second issue a few weeks later when that issue revealed a cascade of related issues that had to be taken care of. Damon and Carson both explained the issues thoroughly to me, were very honest about what was happening, and even found me some great discounts to help out with the total. They took good care of me and the car, it drives way better now, and they're just genuinely nice guys to boot. Will keep going to this location, recommend to others to go here as well.
  • SK
    Skiler King
    Feb 18, 2026
    5.0
    I went in for an oil change and was very impressed with how fast and efficient everything was. Jordan was the mechanic who worked on my vehicle, and he did an excellent job. The whole team was professional, friendly, and made the whole process smooth and stress-free. It’s hard to find places that are both quick and thorough, but this location definitely delivered. I’ll absolutely be coming back for future services. Highly recommend!
  • BP
    Biased Perspective
    Feb 14, 2026
    1.0
    My kiddo took their car on a Saturday for an oil change that they had an appointment scheduled. After arriving, my kiddo indicated that they were nervous because Brakes Plus were trying to charge my kiddo more than they quoted on the phone (tried to charge for a tire rotation that the car did not need b/c it was just done). My kiddo indicated the guy was rude unlike the guy who they talked to on the phone to set up the appointment. My kiddo was so uncomfortable that they told me they asked for their keys back so they could take the car somewhere else. My kiddo did indicate that the person who they made the appointment with did say they were sorry before they left. The overall point is that a business should not have employees working the front desk who come off as rude and make customers feel uncomfortable. We will not be back.

Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Lincoln offer?

Brakes Plus in Lincoln offers services including wheel alignment, brakes, oil changes, suspension repairs, state inspections, battery replacement, wiper blades, air conditioning services, and various vehicle maintenance and repair services.

What are the operating hours for Brakes Plus in Lincoln?

Brakes Plus in Lincoln is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.

Brand Certified Facts from Brakes Plus

Brakes Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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