Customer Service
Many customers reported poor experiences with customer service, including lack of follow-up and difficulty in canceling memberships.
Staff Friendliness
Numerous reviews highlighted the friendliness and helpfulness of the staff, particularly mentioning individuals like Maggie and Kody.
Wash Quality
Several customers expressed dissatisfaction with the quality of the car wash, noting that their vehicles were not cleaned properly.
Pricing Issues
Customers frequently mentioned concerns about pricing, including unexpected charges and perceived overpricing for services.
Cleanliness and Maintenance
While some customers praised the cleanliness of the facility, others pointed out issues with equipment and maintenance.