Rocket Carwash

4.1
824 reviews
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About

Car WashAuto Detailing Service
Get a cleaner clean at Rocket Carwash where we're using the best-in-class cleaning materials, systems, and more! The more you clean the more you save with our Unlimited Membership plans. One monthly cost, unlimited washes. Visit your local Rocket Carwash today for a quick, quality clean every time!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Rocket Carwash
8007 S 84th St, La Vista, NE
68128, United States

Hours

Reviews

4.1
824 reviews
5 stars
538
4 stars
97
3 stars
46
2 stars
27
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, including lack of follow-up and difficulty in canceling memberships.

Staff Friendliness

Numerous reviews highlighted the friendliness and helpfulness of the staff, particularly mentioning individuals like Maggie and Kody.

Wash Quality

Several customers expressed dissatisfaction with the quality of the car wash, noting that their vehicles were not cleaned properly.

Pricing Issues

Customers frequently mentioned concerns about pricing, including unexpected charges and perceived overpricing for services.

Cleanliness and Maintenance

While some customers praised the cleanliness of the facility, others pointed out issues with equipment and maintenance.
  • AB
    Ana Bellinghausen
    Jan 4, 2026
    5.0
    Very easy process and love the free vacuums/cleaning supplies.
  • EB
    Eric Brown
    Dec 23, 2025
    1.0
    Very rude and pushy. After the employee at the entrance told me to shut up and listen to them about membership details. Thats the last time I ever go there.
  • AI
    Adan Iniguez
    Dec 3, 2025
    1.0
    I got an unlimited plan the moment this location opened. The staff are friendly and professional. The real problem comes with their costumer service. After the carwash broke my side mirror, I made a report with the manager. The manger came out took down my information, took pictures, filled out forms and assured me that I would hear from costumer service in a week or two. Costumer service never called, I came back and asked for help in person and again, and I was given the same show but, like last time, there was no contact from costumer service. In the end I replaced my mirror and canceled my unlimited car wash plan.
  • CD
    CIVIL DISOBEDIENCE
    Nov 4, 2025
    5.0
    Very happy with this drive through car wash. Local copy and paste service that has a good system. No complaints.
  • SN
    Sabrina Nelson
    Oct 20, 2025
    1.0
    It has been a month trying to get a hold of customer service. No reply, no attempt to smooth over the situation. Scratched my clear coat. Advertised as touch less at this location, it is not! Brushes are dirty and knocked my mirrors in.