Enterprise Rent-A-Car

3.8
186 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Kearney, NE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kearney location today.

Location

Enterprise Rent-A-Car
1324 2nd Ave, Kearney, NE
68847, United States

Hours

Reviews

3.8
186 reviews
5 stars
105
4 stars
24
3 stars
16
2 stars
2
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.

Reservation Issues

Numerous customers experienced problems with reservations, including overbooking and unavailability of reserved vehicles, leading to significant frustration.

Vehicle Condition

While some customers noted clean and reliable vehicles, others reported receiving cars in poor condition or not as requested.

Efficiency

Several reviews highlighted quick service and efficient processes, although there were complaints about long wait times during busy periods.

Overall Experience

The overall sentiment is mixed, with some customers expressing satisfaction and loyalty, while others vowed not to return due to negative experiences.
  • PL
    Patrick Lynch
    3 days ago
    4.0
    Friendly service. Bit inconvenient that they are so far from the airport, and their hours of operation don't align with all (only a few) flights in and out.
  • JM
    Julian Masters
    Oct 26, 2025
    5.0
    Excellent service by Dale. He turned a catastrophic and terrible situation created by Enterprise Customer Service and The Lincoln,NE branch and made it good. I expected to stay mad at Enterprise forever but at least Dale was decent so maybe not
  • CC
    Courtney Crawford
    Oct 6, 2025
    1.0
    A friends Rental car was confirmed for today and when we showed up they told us the earliest they could pick up a vehicle was SUNDAY. After we dropped off their car to the shop. Could have used a phone call notifying us that they didn’t have anything.
  • DD
    Dale DeVille
    Sep 22, 2025
    1.0
    There should be a zero star option as this place definitely qualifies. Reservation was made through corporate fleet service and I received a confirmation number and confirmation time. Arrived on site to be told there were no vehicles available. I was sent away with the promise they would call as soon as vehicles were available. I have yet to receive a call a week later and unable to reach this location on the phone. What a joke
  • JW
    Jonah Watson
    Sep 14, 2025
    1.0
    Made a reservation a week in advance for a vehicle. Had travel plans and needed a specific type of car. Got the email to check in 24 hours before pick up time. Got checked in. Then, day of rental 6 hours before pickup time, they call me to let me know they don't have that vehicle available and won't. Nothing they could do. Extremely frustrating!! Ended up having to spend extra time and money getting a different car, from a different company in Grand Island.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Kearney, NE?

Enterprise Rent-A-Car is located at 1324 2nd Ave, Unit 1, Kearney, NE 68847, USA.

What are the operating hours for Enterprise Rent-A-Car in Kearney?

Enterprise Rent-A-Car in Kearney is open Monday to Friday from 8:00 AM to 6:00 PM, Sunday from 12:00 PM to 3:00 PM, and is closed on Saturdays.