Advance Auto Parts

3.9
283 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 506 E 25th St in Kearney offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
506 E 25th St, Kearney, NE
68847, United States

Hours

Reviews

3.9
283 reviews
5 stars
140
4 stars
62
3 stars
31
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Jim and Sara for their exceptional service.

Inconsistent Hours

Several reviews mentioned issues with the store's hours, including being closed despite signs indicating they were open, leading to customer frustration.

Product Availability

While some customers found the parts they needed, others reported difficulties in obtaining specific items and receiving incorrect parts.

Mixed Experiences

Feedback varied significantly, with some customers expressing satisfaction with service and others reporting poor experiences, including rude staff and inadequate assistance.

Return Policy Issues

Customers expressed dissatisfaction with the return policy, particularly regarding electrical parts and warranty claims, leading to lost business.
  • KK
    Kris
    Nov 6, 2025
    5.0
    Friendly. Honest and well educated. Professional and able to explain the dynamics of my battery and alternator when I asked. Did not try to sell me anything extra and explained what was needed very well. Tom was amazing.
  • JH
    JT Hostler
    Sep 22, 2025
    5.0
    I want to start off at the customer experience we received at AA was absolutely outstanding and I’ve never had that in five years of going here. Jim J was amazing. Took care of my problem And had us out the door in 10 minutes, employees like this should be valued by any organization
  • JT
    Jim Tacha
    Sep 13, 2025
    5.0
    I went in on 9/13 to the store in Kearney. Nebraska to get a tool to remove some grommets to change the taillights on my Ram pickup. Even though there was a line of people (the Husker game had just gotten over) the man working, Jim J., was very helpful and even after I managed to ruin the old grommets he helped me find new ones that would fit perfectly. As a district manager for a chain of convenience stores I found this to be very refreshing and wish all of my employees would handle customers as he did. He obviously cares about how he treats others, and I'll be back because of Jim. You are lucky to have him! Thanks! Jim Tacha Kearney, NE
  • CJ
    Caleb Jones
    Aug 24, 2025
    1.0
    They always say open with the sign on . But the doors are always locked .* 6:50 pm
  • AJ
    Aaron Johnson
    Aug 3, 2025
    1.0
    Literally sitting in their parking lot cause I needed something since idk they were supposedly open like the sign says and everything. Door locked im not amused now I have to rearrange time again to do what I need to do to keep my car running without it breaking on me.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*