National Car Rental

Reviews

• JG

  Jim Gales (GDC)

  Aug 30, 2025
  5.0
  I continue to rent with National Car because I alway leave satified, in these times, that's not easy to do, awesome job National.
• MA

  Me A

  Oct 21, 2020
  1.0
  Got the old Bait and Switch. Will NEVER rent from National Again! Beware. They tell you one thing and do another. Also, there are several owned by the same company. So do your research and NEVER get a car from any of them. Time for new blood in the car rental industry!
• BB

  Ben

  Aug 28, 2019
  4.0
  Great vehicle. ready to go when I got there. Reason its not 5 stars is because I needed to change my rental agreement part way through my trip; at first National told me this was possible but then when we tried to do it, they told me their system didn't allow that sort of change. This caused a loss of business on my part which was EXTREMELY frustrating.
• FO

  feeling Ok

  Jun 28, 2015
  3.0
  the only reason they get 3 stars is becuse of there morning personal. So i made a reservation 3 days in advance for a 1 way car rental to pick up at 10pm. they close at 11:45 pm so when i was running late i thought oh well (i did try calling 4 timea to get no awnser) I arrived at 10:40 pm 40 minutes late and there night time personal left... Thats right just left. Now im a emerald member and my phone number is on file... knowing i was suppose to be there at 10pm you would think if nothing elae i would have gotten a call. But i got nothing. So i had to call there 1800 number to be told there was nothing they could do that night. So i had to impose on my uncle yet agian to let me atay at his home and drive me back 45miles agian the next day. When i get there in the morning the lady there was very nice and told me it wasnt the first time the night time personal had been complained about. So why is she still there if thats the case? All in all this 1 rental cost me personaly 1 1/2 days of my time anf im a truck driver. I was supppse to be back in michigan that Sunday morning for qork but whont get there untill monday night so im going to losr 1 of my loads (789 dollars in pay) as i cant meet yhe delivery date now. Also uou would think the very least they could have dome was comp my rental but they didnt. Im leaving this harsh review becuse i rent alot from national car rental. Alot and this has by far been my worst experience. So if you come in late be prepared to wait untill the morning for your car. I will be contacting tge 1800 corporate office to further pursue my loss from this rental.

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