Business Details
About
Auto Repair Shop
At Braaten’s Quality Auto Service in Grand Forks, ND, we believe in going the extra mile in the shop, so your car will go extra miles on the road. We know what separates the good auto repair shops from the great ones. Auto repair excellence is all in the details. Our ASE Certified technicians service all makes and models of domestic and import vehicles. Whether you an routine maintenance to major repairs, we’re happy to help with all of your auto service needs.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Braaten's Quality Auto Service
1700 South Washington St, Grand Forks, ND
58201, United States
Hours
Reviews
4.6
203 reviews
5 stars
174
4 stars
7
3 stars
4
2 stars
5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting their willingness to accommodate urgent requests and provide clear communication.
Honesty
Many reviews noted the shop's transparency and integrity, with customers appreciating that they were not pushed into unnecessary repairs.
Efficiency
The business was frequently commended for quick turnaround times on repairs and diagnostics, often completing work faster than expected.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs, with several mentioning that their vehicles were fixed correctly on the first attempt.
Pricing
While some customers found the prices to be high, many felt that the value received justified the cost, citing fair pricing for quality service.
- MMMe3 days ago5.0Great service, comfortable waiting room, perfect coffee, cute puppy!
- EGEvan GriebelSep 21, 20255.0Each time I have went to Braaten’s they have demonstrated exceptional service. Would recommend!
- LWLinda WilkensSep 4, 20255.0Our radiator hose broke and they were able to get us a part and get it fixed in about two and a half hours. We were so happy because we don't live in Grand forks
- MDMarcus DaleMay 29, 20251.0Really wish I didn't have to write a bad review on this one. Brought my vehicle in to get a few fixes done, one of which being a rear diff fluid change and additive add for chattering. This service was so blatantly barely done/if it even counts that the chattering is just as bad as when i brought it in. Called into shop to complain about this and was given the basic talk around as if I didn't know what was needed to be done. We are a very mechanical factory but without access to a lift I chose to defer it to a professional. I was only charged for 2 quart of the gear oil(when the truck holds 2.75 so I should've been charged for 3), the plate wasn't taken off to ensure all the old oil came out(they chose a vacuum approach which is not recommended by Ford(, and I wasn't charged for any additive(which cost more than the oil). When I called to point this out the guy on the phone tried to told me they only removed 2 quarts of oil(thus the 2 quarts charged) which means not all the oil got removed, and that he "chose not to chose for the additive". I've never been to a shop that gives things away, what's used gets paid for. So now my truck is not actually fixed and they're trying to talk their way out of it. I just want the service done right.
- LLLivingitDec 20, 20195.0Good service and honest!
Frequently Asked Questions About Braaten's Quality Auto Service
What types of auto repair services does Braaten's Quality Auto Service offer?
Braaten's Quality Auto Service provides routine maintenance to major repairs for all makes and models of domestic and import vehicles, including oil changes, brake services, and wheel alignments.
What are the operating hours of Braaten's Quality Auto Service?
The shop is open Monday to Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:30 PM, Saturday from 8:00 AM to 12:00 PM and 1:00 PM to 4:00 PM, and closed on Sundays.
Is Braaten's Quality Auto Service wheelchair accessible?
Yes, the facility has a wheelchair-accessible entrance and parking.
Can I pay with mobile NFC or debit card at Braaten's Quality Auto Service?
Yes, Braaten's accepts payments via debit card and mobile NFC methods.
How can I schedule an appointment with Braaten's Quality Auto Service?
Appointments can be scheduled online through their reservation page at https://braatensauto.com/schedule/
Since when has Braaten's Quality Auto Service been serving Grand Forks?
Braaten's Quality Auto Service has been established since 2008.
What is the contact phone number for Braaten's Quality Auto Service?
You can contact Braaten's Quality Auto Service at +1 701-795-5164.
Which nearby banks can I visit when going to Braaten's Quality Auto Service?
Nearby banks include Frandsen Bank & Trust, Community Bank - Red River Valley, and Tanner Kratochvil - Frandsen Bank, convenient for any banking needs before or after your auto service visit.
Are there places to eat near Braaten's Quality Auto Service?
Yes, nearby dining options include Rumors Sports Bar, Grill & Casino, Sonic Drive-In, The Holistic Co-Op and Bistro, and French Taste, ideal for grabbing a meal before or after your car service.
What are some nearby shopping destinations close to Braaten's Quality Auto Service?
Nearby shopping locations are Herbeck Antiques, Dollar Tree, Gerties Junque Boutique, Appliance & Furniture RentAll, and Family Dollar, offering a variety of goods and antiques to explore before or after your visit.