Valvoline Instant Oil Change

4.0
423 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Fargo.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
4707 13th Avenue, S.W., Fargo, ND
58103, United States

Hours

Reviews

4.0
423 reviews
5 stars
244
4 stars
68
3 stars
28
2 stars
21
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with many praising the friendly and efficient service, while others experienced negligence leading to vehicle damage.

Speed of Service

Most reviews highlighted the quick turnaround for oil changes, although some customers noted long wait times.

Customer Care

While many customers appreciated the helpful and informative staff, there were instances of rude behavior and poor communication.

Pricing Issues

Several customers expressed dissatisfaction with unexpected charges and perceived upselling tactics.

Consistency

The quality of service varied significantly between visits, with some customers experiencing excellent service while others faced serious issues.
  • BR
    Bakh R
    4 days ago
    3.0
    I like the Valvoline service and use it regularly. I'm a loyal customer of Valvoline for many years. But last time the service charged me some additional fee for the oil change, an additional $19. I don't understand why, because it was never communicated to me. So, even with the applied $15 discount (which was sent to me by email), the oil change costs me almost $100. This is too much.
  • LH
    Logan Heilman
    Nov 12, 2025
    1.0
    I drive a 2019 Honda civic. Valvoline technicians used power tools on my skid plate, stripping all but 1 Cam which normally come right off with a 90° turn. The regional manager oversaw this and failed to mention anything before I left. The next day on the interstate the front 2 cams came loose and my skid plate scraped against the grain of the road; badly damaging my skid plate. I had to pull over and use the spare tire jack to raise my car and crawl under the car to take the last cam off with a folding knife. (Do not get under a vehicle held up by a tire jack) I went straight back to Valvoline and worked directly with the regional manager. After 2 hours of work they told me they replaced the cams and added a few zip ties for added security. I was assured that there waspMy car didn’t sound right for a week, air rushing over the warped plate. I had a buddy use a proper jack to lift my car and to my chagrin the plate was badly warped and only attached by a network of zip ties. Thankfully valvoline online customer service worked with me and I was able to voice my concerns with a valvoline rep with the regional manger on the line, I wont lie it was satisfying to call him out over the phone. I got a quote from Honda that same week for the cost of repairs and valvoline reimbursed the cost. To quote my mother, “I’m not angry, I am just disappointed.”
  • JO
    Jared Olson
    Nov 11, 2025
    5.0
    I've been getting my oil changed at this location for nearly 18 years, and I have always had the best service. It's fast, friendly, and convenient. Thank you!!
  • LR
    Larissa Reynolds
    Nov 5, 2025
    5.0
    They get everything done so fast and are so kind!! Whenever you’re confused they help you out and explain things. George was so kind and asked me questions and showed me the before and after of things. There was another man there but I couldn’t see his name tag and he was also so kind and helpful!! He also complemented my nails and talk to me about how his daughter does nails. This is a great place to go to if you ever need help with your car.
  • HH
    Helin Hassan
    Oct 27, 2025
    5.0
    Thank you to Robert and Fontaine for working on my vehicle and helping me get the best bang for my buck. It was quick, speedy, and they were extremely personable and kind and made sure the price I paid for my service was FAIR!! :)

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Fargo offer?

Valvoline Instant Oil Change provides quick, preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

What are the operating hours for Valvoline Instant Oil Change?

The location is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. It is closed on major holidays such as November 27 and December 25, 2025.