Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Bismarck, ND believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- DebitAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.7
288 reviews
5 stars
151
4 stars
37
3 stars
16
2 stars
26
1 star
58
What are people saying?
AI-generated from recent customer reviews
Wash Quality
Many customers reported that the car wash does not effectively clean vehicles, often leaving dirt, bugs, and streaks behind.
Customer Service
While some reviews praised the friendly and helpful staff, others noted instances of rudeness and poor customer care.
Equipment Issues
Numerous complaints were made about malfunctioning vacuums and other equipment, leading to a frustrating experience for customers.
Value for Money
Customers expressed dissatisfaction with the value of the services, feeling that the quality did not match the price paid.
Damage Concerns
Several reviews mentioned damage to vehicles during the wash process, including scratches and broken parts.
- JMJames MoralesNov 3, 20251.0Vacuums are crap and NEVER WORK!!!!!!!!!! This location is HORRIBLE. Go to the other one.
- TPTanesha PringleOct 24, 20251.0Im really tired of paying for a car wash here and it never actually washing my car. This happened the last time I went to Tommy's too. I went to get my car washed because there was fresh bird poop on my car (on the hood) and it didn't even wash it off. Last time there was mustard of the top part of my trunk and it didn't get it off either. One was at the north location and one was at the south location. Im so tired of crappy businesses being allowed to come to town.
- BMBrenna MartianOct 19, 20251.0Did not clean car well also had a very rude female employee with brown hair. Being rude towards us for talking and “kicking mud on the ground” when the mud was dripping from the car that the wash did not clean. It would have been different if she was not as rude as she was. I’m not exaggerating when I say that is the rudest someone has EVER talked to me and my friends before.
- SMSeth MarshallSep 29, 20251.0Left bugs all over the front and left a white smear all over the whole right side and back. Did not clean very well. Will not be coming back.
- RRRoyce RobersonSep 8, 20252.0I feel the car Wash has gone downhill The last 2 times I was there many of the vacuums did not work or worked very poorly. Much maintenance needed
Frequently Asked Questions About Tommy's Express® Car Wash
Where is Tommy's Express® Car Wash located?
Tommy's Express® Car Wash is located at 1800 N. 12th St., Bismarck, ND 58501, USA.
What are the operating hours of Tommy's Express® Car Wash?
The car wash is open daily from 7:00 AM to 9:00 PM.
What payment options does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any special car wash products?
Yes, they offer products like Rainbow Coat (gentle foam), Body Wax, Tommy Guard® (long-lasting shine), Red Hot Cleanser (LED-illuminated foam), and Tire Shine (protective gloss coating).
What free services are available at Tommy's Express® Car Wash?
Customers can enjoy free vacuums, free mat washers, and an interior detailing kit at the location.
How can I join the unlimited car wash membership at Tommy's Express® Car Wash?
You can experience their unlimited membership program by downloading the TommyClub App and signing up.
What is the contact email and phone number for Tommy's Express® Car Wash in Bismarck?
You can reach them at nd132@teamtommys.com or call +1 701-581-4111.
Are there any nearby ATM options close to Tommy's Express® Car Wash?
Yes, nearby ATMs include LibertyX Bitcoin ATM and U.S. Bank ATM, which can be convenient for customers needing cash.
Which restaurants are located near Tommy's Express® Car Wash where customers can dine?
The Tavern Grill and Stonehome Brewing Company are nearby dining options for a meal before or after your car wash.
What nearby hotels can customers use when visiting Tommy's Express® Car Wash?
The Kelly Inn is a nearby hotel option for customers visiting the area.