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At the foundation of Capital Subaru of Greenville is a desire to bring drivers in the greater Greenville and Winterville, NC area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Subaru models.
The staff is consistently described as friendly, professional, and accommodating, providing a pleasant experience for customers.
Service Efficiency
Many reviews highlight the quick and efficient service, with timely repairs and maintenance being a common theme.
Sales Experience
Customers appreciate the no-pressure sales approach and the helpfulness of sales staff in finding the right vehicle.
Trust and Reliability
Long-term customers express trust in the dealership's service quality and honesty, often returning for multiple vehicle purchases.
Mixed Feedback
While most reviews are positive, there are a few mentions of dissatisfaction regarding service costs and specific service experiences.
SH
Sallie Hayes
5 days ago
5.0
This is the most be pleasant Subaru experience I have had. Three Subarus and 4 different cities. There is always the cost but it is what it is. Take care of them and they seem to last forever !
PW
Patricia Woolard
5 days ago
5.0
Capital Subaru is the best place to buy a car and the best place for continuing service. Friendly, attentive, helpful folks in a very positive atmosphere! Highly recommend! Thank you Steve Hartman (Sales), Kirt Nichols (Manager), Allen Trueblood (Finance), Cole Hamilton (Service Advisor), and the entire Subaru Team!
JS
John Southworth
6 days ago
1.0
This place has really gone downhill in the last 10 years. The sales department has always been sleezy, but no more so than any other car dealership. When I first bought my Legacy, 13 years ago, the service department was the best I’d ever encountered. It was run by a guy named Chris and he was personal, he really understood the innerworkings of the vehicles, himself, and his technicians would actually speak to you. Recently, they’ve moved to a model where you have a “concierge”, which is basically a person in sales, who knows nothing about how cars work and who changes everything the technicians say is going on with your car, to sales-speak. You also aren’t allowed to talk to technicians anymore. Lastly, they told me that they don’t even bother with coolant problems anymore, because any coolant system problem will always destroy a Subaru engine. Subarus don’t have temperature gauges in their cars. They only have an engine temperature light that comes on only once the engine is destroyed. They won’t even bother to look into coolant system problems anymore because of this. They just have a way of ushering you back over to sales, when you realize that this design flaw destroys engines. This is so many levels of crazy, and it is the reason I will never own a Subaru again for the rest of my life.
CO
Christine O'Connell
Jan 5, 2026
5.0
I purchased my first Subaru And it was the best experience I’ve ever had a car dealership. They listen to exactly what I wanted, Not pushy at all. The staff were fantastic. 10 out of 10 for sure
BS
Bill Sconiers
Dec 30, 2025
5.0
Friendly service. Always willing to accommodate my schedule. Questions answered promptly and available service discounts are applied. Heads up on expected service with no pressure.