NTB-National Tire & Battery

Reviews

• RR

  Rajean Revels

  5 days ago
  5.0
  Hey, so I walked in to schedule an appointment for a tire change at about 9:37 am. I needed 2 front wheel tires. We were looking for a day the tires would be coming in to get the installation. It seemed as if they would be readily available the following day. Paid the deposit and an amazing chain of events happened. 5 hours later!!! 2:46 pm got the call that my 205 70/16 tires were in! Praise God. I had Steve call me and say they were in and ready for me. I said Said Steve I'll be there in 10 minutes. Pulled up in my Jeep Patriot got the service done in less than a hour. Plus they added air back to my back tires. Great team, they followed great leadership and got the job done. Super satisfied and will be coming back the upcoming weeks to get the back tires installed. Thanks fellas!! I was a first time customer with NTB and the visit was very easy going and no slick corners. No pun intended.
• JJ

  journey27050

  Mar 28, 2026
  5.0
  Great experience here. Walked in on Saturday afternoon needing my tire plugged. Hopefully that was all. Jen and the crew got right to work on it and got me out in less than 15 minutes. Plugged and balanced. Took tire off my truck and put it back when finished. Talk about service! Can’t thank them enough. Price was less than I was expecting too. Thank you guys and girls.
• MD

  Melissa D.

  Mar 28, 2026
  5.0
  They always do amazing work. I Love Jen she is a sweetheart!!! I have never had any problems anytime something goes wrong with my car they are usually my first call. I had the pleasure of Jeremy working on my car today and he got me in and out real quick! Thank you guys for everything!!
• AB

  Ajia-lee Branam

  Mar 24, 2026
  5.0
  Best customer service i've had ever!!! Very professional from beginning to end. Everyone was friendly and professional. They had me in and out within an hour. Store was clean, waiting area was comfortable with something on the tv to watch while I was waiting. Definitely recommend this store to all my friends.
• WW

  Whitney

  Mar 14, 2026
  1.0
  I didn't want to leave a negative review for NTB because everyone is super NICE. But I've been there TWICE for a tire balance and each time, I've had an issue. The first time incident happened when I called explained that I needed my tires balanced. The guy I spoke too told me to come on over but 30 minutes later when I got there, he told me his guys had gone to lunch and come back another day. Waste of time but whatever. But today was the last straw for me. I called at 8:30 to actually make an appointment this time. The young lady said all of the first morning appointments were gone but she told me she had a 9:30. Okay, great! I got there at 9:30, she checked me in, and I sat in the customer waiting area. By 10:30, I went in the lobby because I realized that I was running short on time to another appointment. They hadn't even pulled my car in the bay yet!!! An hour of waiting, nothing had been done so what was the point of making an appointment?! She said two people had called out but still .. very unacceptable. Definitely not going back but they definitely need to work on these issues!!

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