Safelite AutoGlass

4.4
521 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Winston Salem area, turn to Safelite AutoGlass . Those in central Winston Salem or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2743 Peters Creek Pkwy, Safelite AutoGlass Winston Salem repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2743 Peters Creek Pkwy, Winston Salem, NC
27127, United States

Hours

Reviews

4.4
521 reviews
5 stars
411
4 stars
31
3 stars
9
2 stars
5
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, efficiency, and friendliness of the technicians, highlighting their attention to detail and thoroughness in completing repairs.

Timeliness

Numerous reviews noted the quick service and timely completion of repairs, often exceeding customer expectations regarding speed.

Customer Experience

Overall, customers reported a positive experience with easy scheduling, clear communication, and helpful staff, although some mentioned issues with corporate customer service.

Cleanliness

While many technicians left vehicles clean post-service, there were complaints about leftover glass shards and debris in some instances.

Pricing

Customers appreciated competitive pricing and discounts through insurance, although some expressed frustration with the initial quoting process.
  • JS
    Joshua Shaw
    5 days ago
    5.0
    Booked online, covered through our insurance, scheduled the job. Our glass technician, Sarah, showed up on time and did an amazing job, she was professional and seemed happy to help, she had the job completed in less than an hour. We have used safelite a few times over the years for glass replacement and have had great experiences every time.
  • ER
    Easy Rider
    Nov 2, 2025
    5.0
    Safelite you guys are the best Thank you so much for the excellent service and price that is second to none I will recommend Safelite to anyone that needs auto glass replacement or repaired my windshield replacement looks like it is New from the factory and it was so easy to schedule an appointment online and once I arrived you was finished in no time at all and by the way I read some of the other reviews and let me reassure everyone if you do what you are supposed to do they can do what they're supposed to do and you will have no trouble at all with Safelite again thank you so much with a professional service that was completed in a timely manner
  • WS
    Will Swaringen
    Nov 1, 2025
    5.0
    Just as advertised. A great service and hard to beat Had to replace the rear glass in a Dodge pickup. Price was better than I anticipated. The online app allowed me to enter almost all of the required info and get an accurate quote. The installer contacted me the day before to confirm. Made any required updates to make sure he had the exact right piece of glass. He was actually able to be on site earlier than anticipated, was friendly, knowledgeable. And he did the install mid hurricane (albeit in my garage). Accidents happen and that's unfortunate but I'm grateful for a company like SafeLite to take a lot of the stress away and get me back on the road! My installer was Braven, near Winston-Salem, NC. I highly recommend him!
  • BB
    Byron Buxton
    Oct 30, 2025
    1.0
    You couldn't ask for a worse company to hire to do a job, they came to my home to do a replacement on a windshield, a windshield that was cracking after they had already done an epoxy repair job. They started the job and then tried to charge me for parts they needed, after I had already paid in full for the replacement. I terminated the installation at that point and asked to have my windshield restored to its original state. However, the tech had torn my window moldings, moldings which they didn't have if needed for such a situation. Since this time, I have been lied to repeatedly. It's been over 2 months, numerous lies, and they've never replaced the moldings they destroyed. I only give 1 star because you're made to. Stay away from this company, in my humble opinion. They are as bad as it gets.
  • JR
    Jacob Rudolph
    Oct 30, 2025
    1.0
    Went to get a windshield but did not receive a reminder for the appointment day before and I missed the appointment due to my work schedule. Shop marked work as complete. A mobile tech was scheduled to visit but never came. Corporate call center was not able to untie the booking mistake and there is no way to call the Winston-Salem shop directly, only ai bots and call centers. Corporate recommendation is to drive to the shop since that is the only way to reach them. Seems odd they can't resolve this.

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass Winston Salem located?

Safelite AutoGlass Winston Salem is located at 2743 Peters Creek Pkwy, Winston Salem, NC 27127, US.

What services does Safelite AutoGlass offer?

Safelite offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, power window repair, and insurance paperwork processing, among other services.