Jiffy Lube Oil Change

4.2
858 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WINSTON SALEM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube Oil Change
1002 S Stratford Rd, Winston Salem, NC
27103, United States

Hours

Reviews

4.2
858 reviews
5 stars
622
4 stars
73
3 stars
26
2 stars
27
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, providing excellent customer service experiences.

Speed of Service

Many customers appreciated the quick turnaround for services such as oil changes and inspections, often completed in under 30 minutes.

Pricing Concerns

While some customers found the prices reasonable, others expressed dissatisfaction with perceived high costs and hidden fees.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding unprofessional behavior and pressure tactics related to upselling services.
  • CM
    Chris Morrissey
    2 days ago
    5.0
    Very professional!! I had an amazing experience at Jiffy lube!! The woman at the front desk was very kind and took care of anything I had questions for.
  • SN
    Shannon Nicole
    2 days ago
    5.0
    I went for a synthetic oil change and the service providers were great!!! There were two cars ahead of me and they were still done under an hour. I love that they have a diverse crew with a woman on their team as well. Everyone was friendly and helpful, and you can tell they all get along (no ego tripping). They did not try to over sale extra car care services, and they applied discounts that help my budget, and gave me a free oil injector, which I was not expecting but greatly appreciate. The Straford Jiffy Lube Crew are awesome!!!
  • KM
    Karen Morris
    3 days ago
    2.0
    They did a good job. The staff was wonderful and efficient. Great service. My only complaint is I agreed to get my cabin air filter replaced. After I left I looked at Advance Auto the item was $6 versus the $50 that I was charged by Jiffy Lube. Lesson learned… I should’ve looked it up while I was there, but didn’t realize the markup would be quite so high. I was OK paying a little extra for the oil change because of being able to pull up and get the job done; I felt taken advantage of from the markup on the cabin air filter. I will not be back. If I had just rated the oil change, I would’ve given them five stars; and I would be returning. But because of the overpriced cabin air filter, I will not be returning.
  • AH
    Austin Hurst
    Dec 30, 2025
    1.0
    I was charged an extra $10 for a shop supplies and not informed about it until my oil change was done. Nowhere was this mentioned to me beforehand and I felt like it was dishonest. I am not planning on coming back here again.
  • RS
    Rodney Scott
    Dec 28, 2025
    5.0
    The staff are very friendly and professional. I'd recommend this establishment to everyone.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service