Many customers praised the friendly and helpful staff, particularly highlighting individuals like Brian and David for their exceptional service.
Timeliness
Several reviews noted long wait times for service, with customers expressing frustration over delays and appointments taking longer than expected.
Trustworthiness
Mixed feedback regarding trust; while some customers felt the service was honest and reliable, others accused the business of upselling unnecessary services and being dishonest.
Quality of Work
The quality of service varied, with some customers satisfied with repairs and others reporting issues such as incorrect installations or poor vehicle handling post-service.
Pricing Transparency
Customers expressed dissatisfaction with unexpected charges and fees, feeling that pricing was not communicated clearly upfront.
AS
Annette Stinson
Jan 4, 2026
5.0
Goodyear Automotive is a great place to have regular maintenance and to have more complex services. Make an appointment today. Or if you are in a jam stop by they will try and fit you in. Trust these exerts, really, I know them personally. I trust them explicitly, and that's hard for me to say. Trust is hard, but I really do. Try, go see them you won't be sorry. They also have coupons, specials on no interest credit cards, financing, tires. They have all kinds of services. It will blow your mind what this little all in one shop can do, and they really know what they are doing. Go by and see today. Save a ton of money. Who doesnt want to save money?
GE
Garrett E
Dec 29, 2025
5.0
I consistently get good service here. Staff is friendly and helpful and the tires are great.
KH
Katie Hummer
Dec 28, 2025
1.0
Took my Tahoe for tires and an alignment, appt at 8am….. not done until 3pm. This is AFTER they went through the car to inspect what else needed to be done (did not ask for this). Recommended that I change a cabin air filter because it was “filthy” - this was just replaced last month……. They proceeded to reinstall the filter that they were not told to check INCORRECTLY so now I will have to remove the filter AND the blower motor completely to remove the crap left behind, install it properly and fix the obnoxious noise… RIDICULOUS. I guess because I’m a woman they thought I didn’t know anything about cars and assumed they could upsell BS not needed? LOL. Try again, bro. DO NOT go here for any reason unless you plan to be LIT when you leave..
JS
Jen Sizemore
Dec 28, 2025
5.0
Love my Goodyear! I’ve gone there since they opened over a decade ago, when I worked across the street. I no longer work across the street but I still really feel like I can trust them & they know what they’re doing. If they can’t do it, they’ll recommend another shop for the repairs. But I always come back to Goodyear!
TC
Theresa Coltey
Nov 28, 2025
5.0
They are very honest here. They let me know what was wrong with my car & that they could not fix it. Went to bob king to get it fixed & they were 100% right. Its hard to find people trustworthy nowadays & being a women, but I do trust this place.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 130 Country Club Lane, Winston-Salem, NC 27104, USA.
What are the regular operating hours of Goodyear Auto Service?
The center is open Monday to Saturday from 8:00 AM to 7:00 PM, and on Sundays from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service have wheelchair accessible entrances and restrooms?
Yes, the facility includes wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can book an appointment online through their reservation website.
What nearby convenience stores are close to Goodyear Auto Service?
Nearby convenience stores include Sheetz and Speed Limit, which are great for quick snacks or fuel before or after your service.
Are there any nearby parks where I can relax near Goodyear Auto Service?
Yes, nearby parks include Brookberry Park Apartments, which has a park area, Meadowlark Dog Run, and Jamison Park Dog Park for pet-friendly outdoor activities.
What car-related services are near Goodyear Auto Service?
Nearby automotive services include Lewisville Motor Company Inc, Shields Body Shop, O'Reilly Auto Parts, Dennis' Automotive Care, and Pats Body Shop for additional vehicle support and parts.