Enterprise Rent-A-Car

4.1
893 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2111 Peters Creek Pkwy, Winston Salem, NC
27127, United States
(336) 725-2516
https://www.enterprise.com/en/car-rental/locations/us/nc/winston-salem-peters-creek-pkwy-5322.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Winston Salem, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Peters Creek Pkwy. location today.

Location

Enterprise Rent-A-Car
2111 Peters Creek Pkwy, Winston Salem, NC
27127, United States

Hours

Reviews

4.1
893 reviews
5 stars
581
4 stars
101
3 stars
40
2 stars
43
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond to assist.

Vehicle Condition

There were mixed reviews regarding vehicle cleanliness, with some customers reporting clean cars while others experienced issues with dirty or poorly maintained vehicles.

Reservation Issues

Several customers expressed frustration with reservation problems, including unavailability of reserved vehicles and last-minute cancellations.

Overall Experience

While many customers had positive experiences and expressed a desire to return, there were notable complaints about specific incidents that led to dissatisfaction.
  • PP
    P. Manuel Pena
    3 days ago
    5.0
    Simply satisfying experience all the way đź‘Ť
  • JB
    Jessie Beeson
    Jan 3, 2026
    5.0
    I had to rent a car through my insurance company, so I thought it wouldn't be a pleasant experience. Fortunately, both of the associates there were great, let me pick out exactly which car I wanted to rent off of the lot, and had me in and out in no time. I'll definitely be using Enterprise over Hertz in the future!
  • PI
    Pam Ireland
    Dec 16, 2025
    1.0
    Worst rental car experience ever. The vehicle l received was discusting, review mirror fell down had to drive part of my trip with it dangling. When I returned the vehicle the person that inspected the car drove it to the back and brought another car up front before completing my check out. I will never rent at this location again.Enterprise is usually top notch customer service, until you go to this location.
  • PB
    Patty Balch
    Dec 12, 2025
    5.0
    Superb… multiple experiences. The spot on Peter’s Creek in WS, NC.. just lovely.
  • MR
    Margaret Ross
    Dec 9, 2025
    1.0
    I got in wreck with employee driving on their cars. He lied with every bone is his body. I guess he represents what enterprise is all about. He hit me in the back and still getting away with saying he was in the front. They don't care about nothing but enterprise. I read that you would like to look further but there was no rental agreement. The employee was driving the enterprise company car not me.
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Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Winston Salem?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 2:00 PM, and Sundays from 8:00 AM to 12:00 PM.

Where is Enterprise Rent-A-Car located in Winston Salem, NC?

It is located at 2111 Peters Creek Pkwy, Winston Salem, NC 27127, USA.