Enterprise Rent-A-Car

4.2
531 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Winston Salem, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University Pkwy. location today.

Location

Enterprise Rent-A-Car
3080 University Pkwy, Winston Salem, NC
27105, United States

Hours

Reviews

4.2
531 reviews
5 stars
357
4 stars
70
3 stars
27
2 stars
15
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees providing exceptional service.

Reservation Issues

Multiple reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings and last-minute changes to vehicle types.

Vehicle Condition

Several customers reported receiving vehicles that were not clean or in good condition, with issues such as dirty interiors and mechanical problems.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service experiences, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick and efficient service during the rental process, with many noting fast check-in and check-out experiences.
  • MM
    mary moore
    2 days ago
    5.0
    Great customer care and service.
  • MC
    Mark De La Cruz
    Oct 30, 2025
    1.0
    Made the reservation online using the locations that have availability. Then called customer service to ensure there was availability. Then took a 20min Uber to find out at the desk there’s no availability. What a joke
  • LO
    Linford Otoo
    Oct 12, 2025
    5.0
    Excellent services
  • FT
    Frances Taylor
    Sep 16, 2025
    1.0
    The Enterprise on University charged my bank card over $300 without permission and no receipt - CROOKS. I will have my bank investigate if they do not get corrected Discovered when reconciling our daily charges This is after they called to charge my card to add 2 days to the original $200 I had paid as my Collision repair took longer I did not authorize and they told me to go to my local office in Salisbury to run the extra days Let me repeat CROOKS Do NOT use W Salem Enterprise !!!
  • LL
    Lisa
    Sep 13, 2025
    5.0
    The staff here are super helpful and nice. Hassle free transaction related to an insurance claim rental. Convenient location.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car on University Pkwy?

Enterprise Rent-A-Car offers a wide range of vehicles including economy cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car at the University Pkwy location?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.