Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Winston Salem, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University Pkwy. location today.
Location
Hours
Reviews
4.2
531 reviews
5 stars
357
4 stars
70
3 stars
27
2 stars
15
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees providing exceptional service.
Reservation Issues
Multiple reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings and last-minute changes to vehicle types.
Vehicle Condition
Several customers reported receiving vehicles that were not clean or in good condition, with issues such as dirty interiors and mechanical problems.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor customer service experiences, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick and efficient service during the rental process, with many noting fast check-in and check-out experiences.
- MMmary moore2 days ago5.0Great customer care and service.
- MCMark De La CruzOct 30, 20251.0Made the reservation online using the locations that have availability. Then called customer service to ensure there was availability. Then took a 20min Uber to find out at the desk there’s no availability. What a joke
- LOLinford OtooOct 12, 20255.0Excellent services
- FTFrances TaylorSep 16, 20251.0The Enterprise on University charged my bank card over $300 without permission and no receipt - CROOKS. I will have my bank investigate if they do not get corrected Discovered when reconciling our daily charges This is after they called to charge my card to add 2 days to the original $200 I had paid as my Collision repair took longer I did not authorize and they told me to go to my local office in Salisbury to run the extra days Let me repeat CROOKS Do NOT use W Salem Enterprise !!!
- LLLisaSep 13, 20255.0The staff here are super helpful and nice. Hassle free transaction related to an insurance claim rental. Convenient location.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car on University Pkwy?
Enterprise Rent-A-Car offers a wide range of vehicles including economy cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car at the University Pkwy location?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Winston Salem, NC?
It is located at 3080 University Pkwy, Winston Salem, NC 27105, USA.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online at their website or use the URL http://enterprise.com/reserve for reservations.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, they currently offer great weekend rental rates and have discounts for active military members.
Is Enterprise Rent-A-Car a woman-owned business?
Yes, this location is identified as being woman-owned.
What nearby hotels can I stay at when renting a car from Enterprise Rent-A-Car on University Pkwy?
Nearby hotels include Best Western Plus University Inn, Sundance Plaza Hotel, and Courtyard by Marriott Winston-Salem University, which are convenient for your stay.
Where can I find places to eat near the Enterprise Rent-A-Car location?
Nearby dining options include Pizza Hut, Arriba Villa Taqueria and Mexican Food, Elizabeth's Italian Restaurant & Pizzeria, No. 1 China, and IHOP, all within easy reach.
Are there any nearby places to relax or enjoy leisure activities after renting a car?
Yes, you can visit the Perfect Touch Day Spa at The Winston Salem Hotel & Spa, The Lounge Sports Bar & Grill, or explore shopping at College Plaza Shopping Center nearby.