Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Winston Salem, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Stratford Road location today.
Location
Hours
Reviews
4.2
576 reviews
5 stars
393
4 stars
57
3 stars
26
2 stars
23
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Malikah, Roy, and Taylor.
Reservation Issues
Several reviews highlighted problems with reservations, including cancellations without notice and unavailability of reserved vehicles.
Vehicle Condition
Feedback varied on vehicle cleanliness and maintenance, with some customers reporting issues like unpleasant odors and unclean cars.
Communication Problems
Customers expressed frustration over poor communication, including long wait times on the phone and lack of timely updates regarding reservations.
Overall Satisfaction
While many customers reported positive experiences, there were significant complaints that affected overall satisfaction, particularly regarding specific locations.
- ASA SnowJan 5, 20265.0Superb service from Mikalah! Friendly, knowledgeable, and provided a great overall experience. Highly recommend. She deserves a raise or bonus. The Snow Family
- KHKelly HutchinsDec 31, 20255.0I cannot say enough nice things about the 2 people I had help me with my rental experience at this location. Malikah and Roy went above and beyond for me. Malikah reserved my car for me easily over the phone and took care of my rental as soon as I walked through the door. Roy showed me to my car, ensuring I knew how to operate everything properly. This polite young man even loaded my luggage into my rental car for me! I was shocked and very grateful. Great customer service like this is hard to come by these days so I just wanted to take a moment to brag on these 2 exceptional Enterprise employees. Thank you both! If you need a rental car, go see Roy and Malikah. They will take wonderful care of you!
- OMOlivia MitchellDec 26, 20255.0We had a great experience with Enterprise Rent-A-Car in Winston-Salem. All of the staff were professional and helpful, and Taylor in particular was excellent. We arrived after a reservation at Avis fell through, leaving us needing a car the same day for a time-sensitive trip to South Carolina. Taylor stepped in, quickly understood the situation, and worked to find a solution. She was able to get us into a car that met our needs at a fair price, and the process was efficient and low-stress. She was pleasant to work with and clearly cared about helping us resolve the issue. We really appreciated the professionalism and follow-through and would confidently rent from this location again.
- BEBrent EDec 20, 20251.0Awful experience. Arrived for my 15 passenger van rental parked out front just to be told that it’s not mine. No call, email or text notifying me that the van rental was cancelled!!! No solutions either. No offer to make it right.
- SGSTEPHANIE GOLDSBOROUGHDec 17, 20255.0I’m always satisfied with enterprise for all my Rental needs . They are very accountable and always makes sure I’m completely satisfied with the vehicle I choose.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Winston Salem offer?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars, with flexible rental options.
Where is the Enterprise Rent-A-Car location in Winston Salem?
Enterprise Rent-A-Car is located at 1442 S Stratford Rd, Winston Salem, NC 27103, USA.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays from 8:00 AM to 12:00 PM and on Sundays from 12:00 PM to 4:00 PM.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Enterprise provides discounts for active military members.
How can I make a reservation at Enterprise Rent-A-Car online?
You can reserve a rental car by visiting https://www.enterprise.com/en/car-rental-locations/us/nc/winston-salem-stratford-rd-5329.html
Which nearby restaurants can I visit before or after renting a car at Enterprise?
Nearby options include Kanpai Japanese Steak & Seafood House for Japanese cuisine, Cozumel Mexican Restaurant for Mexican food, and The Carriage House Restaurant offering American and Italian dishes.
Are there fitness or wellness centers near Enterprise Rent-A-Car in Winston Salem?
Yes, Kraze Fitness gym and martial arts club as well as Elite Massage Therapy are located nearby for your wellness needs.
Can I find automotive services near Enterprise Rent-A-Car for additional support?
Professional Automotive Detailing and Carolina Mobile Auto Service are nearby for automotive detailing and repair services.