AutoZone Auto Parts

4.4
607 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Silas Creek Pkwy in Winston Salem, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winston Salem, NC or call us at (336) 721-1173.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
805 Silas Creek Pkwy, Winston Salem, NC
27127, United States

Hours

Reviews

4.4
607 reviews
5 stars
401
4 stars
124
3 stars
44
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

Customers appreciated the quick service and knowledgeable staff, often mentioning how they were in and out quickly.

Product Availability

While many found the store well-stocked, some customers experienced issues with incorrect part availability and inventory discrepancies.

Mixed Experiences

While most reviews were positive, there were notable complaints about poor service from specific employees and long wait times.

Store Environment

Customers generally found the store clean and well-organized, although some mentioned issues with parking and closing times.
  • EH
    Erica Helms
    Nov 12, 2025
    5.0
    Prompt service. I had a part number and barely had to wait for what I needed. Gentleman I spoke to was nice!
  • CH
    Candace Hicks
    Nov 11, 2025
    5.0
    Chris was AMAZING! He worked hard through the freezing weather with a tiny flashlight to change my battery damn near in the dark. He suggested I go to an auto shop to get my battery replaced but he managed to do it anyway! He never got frustrated and was VERY polite. Thanks for rescuing me young sir! I appreciate you!
  • BS
    Ben Scott
    Nov 6, 2025
    1.0
    Bad place for customer service! Went here today trying to find a part for my jeep. The employee was sitting on a rolling cart behind the counter and I could tell that he didn’t want to get up to help me. He was somewhat happy that they didn’t have the part in stock. He was so unhelpful when I asked him other questions about other parts. I left the store and went outside and thought about what happened. Sitting in my vehicle and watching him come out and just finished his break on his motorcycle. I went to O Reilly and they not only helped me but came out to check to see If I was okay.
  • DL
    David Leonard
    Oct 29, 2025
    5.0
    Joe helped me out when I needed it. He changed my battery when it was pouring rain. Much appreciated and awesome customer service. Thank you Joe, he is great!
  • CH
    Cynthia Henderson
    Oct 15, 2025
    5.0
    Came in tonight to replace a headlight and I asked the older gentlemen if he would mind helping me and without hesitation he came out and replaced the headlight within minutes. I really appreciated!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on Silas Creek Pkwy?

AutoZone Auto Parts on Silas Creek Pkwy is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 8:00 PM.

Does this AutoZone location offer in-store pickup and same day delivery?

Yes, this AutoZone location offers both in-store pickup and same day delivery services for your convenience.