AutoZone Auto Parts

4.4
609 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Silas Creek Pkwy in Winston Salem, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winston Salem, NC or call us at (336) 721-1173.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
805 Silas Creek Pkwy, Winston Salem, NC
27127, United States

Hours

Reviews

4.4
609 reviews
5 stars
403
4 stars
124
3 stars
44
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews highlighted issues with product availability and incorrect information regarding stock, leading to customer frustration.

Service Speed

Customers generally appreciated the prompt service, although there were instances of long wait times reported.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service from specific employees and inconsistent experiences across different locations.
  • CH
    Celeste Hauser
    Dec 10, 2025
    5.0
    Chris the guy at store #96 was awesome..⭐⭐⭐⭐⭐ He stayed after 10pm and put my battery on bc I came 5 min before closing.... He definitely deserves bonus and/or promotion!!!
  • MM
    Matt Morris
    Nov 23, 2025
    5.0
    I had a terrific experience today! I want to in particular single out a worker who helped me top off my oil and check my tire pressure. I can't unfortunately remember his exact name now, but it was something like Dairen or Dairus. Really nice guy, very helpful--tall African-American. I really can't say enough things about this place and D. in particular. Keep this guy! He's a really good one!
  • EH
    Erica Helms
    Nov 12, 2025
    5.0
    Prompt service. I had a part number and barely had to wait for what I needed. Gentleman I spoke to was nice!
  • CH
    Candace Hicks
    Nov 11, 2025
    5.0
    Chris was AMAZING! He worked hard through the freezing weather with a tiny flashlight to change my battery damn near in the dark. He suggested I go to an auto shop to get my battery replaced but he managed to do it anyway! He never got frustrated and was VERY polite. Thanks for rescuing me young sir! I appreciate you!
  • BS
    Ben Scott
    Nov 6, 2025
    1.0
    Bad place for customer service! Went here today trying to find a part for my jeep. The employee was sitting on a rolling cart behind the counter and I could tell that he didn’t want to get up to help me. He was somewhat happy that they didn’t have the part in stock. He was so unhelpful when I asked him other questions about other parts. I left the store and went outside and thought about what happened. Sitting in my vehicle and watching him come out and just finished his break on his motorcycle. I went to O Reilly and they not only helped me but came out to check to see If I was okay.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on Silas Creek Pkwy?

AutoZone Auto Parts on Silas Creek Pkwy is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 8:00 PM.

Does this AutoZone location offer in-store pickup and same day delivery?

Yes, this AutoZone location offers both in-store pickup and same day delivery services for your convenience.