Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Silas Creek Pkwy in Winston Salem, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winston Salem, NC or call us at (336) 721-1173.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
609 reviews
5 stars
403
4 stars
124
3 stars
44
2 stars8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews highlighted issues with product availability and incorrect information regarding stock, leading to customer frustration.
Service Speed
Customers generally appreciated the prompt service, although there were instances of long wait times reported.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service from specific employees and inconsistent experiences across different locations.
- CHCeleste HauserDec 10, 20255.0Chris the guy at store #96 was awesome..⭐⭐⭐⭐⭐ He stayed after 10pm and put my battery on bc I came 5 min before closing.... He definitely deserves bonus and/or promotion!!!
- MMMatt MorrisNov 23, 20255.0I had a terrific experience today! I want to in particular single out a worker who helped me top off my oil and check my tire pressure. I can't unfortunately remember his exact name now, but it was something like Dairen or Dairus. Really nice guy, very helpful--tall African-American. I really can't say enough things about this place and D. in particular. Keep this guy! He's a really good one!
- EHErica HelmsNov 12, 20255.0Prompt service. I had a part number and barely had to wait for what I needed. Gentleman I spoke to was nice!
- CHCandace HicksNov 11, 20255.0Chris was AMAZING! He worked hard through the freezing weather with a tiny flashlight to change my battery damn near in the dark. He suggested I go to an auto shop to get my battery replaced but he managed to do it anyway! He never got frustrated and was VERY polite. Thanks for rescuing me young sir! I appreciate you!
- BSBen ScottNov 6, 20251.0Bad place for customer service! Went here today trying to find a part for my jeep. The employee was sitting on a rolling cart behind the counter and I could tell that he didn’t want to get up to help me. He was somewhat happy that they didn’t have the part in stock. He was so unhelpful when I asked him other questions about other parts. I left the store and went outside and thought about what happened. Sitting in my vehicle and watching him come out and just finished his break on his motorcycle. I went to O Reilly and they not only helped me but came out to check to see If I was okay.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts on Silas Creek Pkwy?
AutoZone Auto Parts on Silas Creek Pkwy is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same day delivery?
Yes, this AutoZone location offers both in-store pickup and same day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on Silas Creek Pkwy?
You can find a variety of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from trusted brands like Duralast, Edelbrock, Bosch, and others.
How can I contact AutoZone Auto Parts in Winston Salem?
You can reach them by phone at (336) 721-1173 or via email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Winston Salem, NC?
They are located at 805 Silas Creek Pkwy, Winston Salem, NC 27127, USA.
Is there a website where I can learn more or shop online for AutoZone on Silas Creek Pkwy?
Yes, you can visit their page at https://www.autozone.com/locations/nc/winston-salem/805-silas-creek-pkwy.html to shop online or find more information.
What are some nearby retail and service stores around AutoZone on Silas Creek Pkwy?
Nearby, you’ll find several stores like Rent-A-Center for furniture rental, Colfax Furniture and Mattress, Dollar General for discount shopping, and ecoATM for electronics recycling.
Are there any nearby dining options close to AutoZone on Silas Creek Pkwy?
Yes, nearby dining options include Jade Express Winston Salem, a Chinese restaurant, Tacokingnc, a Tex-Mex food truck, and other eateries to enjoy before or after your visit.
What fitness or sporting goods stores are located near AutoZone on Silas Creek Pkwy?
You can visit Paul's Cycling and Fitness, a bicycle shop offering fitness equipment and bike rentals, located near AutoZone.
Are there financial or insurance services near AutoZone at Silas Creek Pkwy?
Yes, nearby financial services include Mariner Finance and insurance agencies like Nationwide Insurance: Brent Johnson & Associates and Superior Insurance.