Advance Auto Parts

4.4
394 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1465 Trademart Blvd in Winston Salem offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1465 Trademart Blvd, Winston Salem, NC
27127, United States

Hours

Reviews

4.4
394 reviews
5 stars
263
4 stars
75
3 stars
19
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the friendly and helpful staff, with specific mentions of employees like Lucas and Jasmine providing excellent service.

Product Availability

Several reviews indicated issues with stock availability, with customers expressing frustration over not finding the parts they needed.

Installation Services

While some customers appreciated the installation services offered, others reported poor experiences with installations, leading to dissatisfaction.

Store Environment

Feedback highlighted a need for improvements in store conditions, particularly regarding temperature control, which affected the shopping experience.

Professionalism

There were mixed reviews on employee professionalism, with some customers noting unprofessional behavior from certain staff members.
  • FH
    Felix Herrera
    1 day ago
    5.0
    Great service!!
  • NR
    Nicole Roberts
    Sep 20, 2025
    1.0
    I’ve been in there twice in the last week… i made eye contact with 2 gentleman & i had to ask for help. Won’t be going back bc I wasn’t satisfied with the customer service
  • ZD
    zulmar dudamel
    Sep 6, 2025
    4.0
    Buena atención y servicio
  • MT
    Michelle Thames
    Aug 24, 2025
    1.0
    I had a terrible experience here. I went in to buy a battery for my car. Don tried to convince me that I didn’t need a battery because when he tested it, it was “good. “ I tried to explain to him that it was “good” because I jumped it and then drove it to the advanced auto and that an alternator will charge a battery once it’s cranked. He told me that a car battery should last 5 years (I’ve had the car 5 years) and that I should buy a battery charger and charge my battery at home. I had to repeat several times that I just wanted to buy a battery to which he told me “a battery will run you over $200. “ Again I say I would like to buy a battery. Then James comes over and says even if they sold me a battery they wouldn’t be able to install it because it requires professional installation. James deemed himself the “battery king.” As I was turning to leave Don says “you can buy a battery online. “ I went to AutoZone where they not only sold me a battery but also installed it with no issues. These 2 guys appeared incompetent. Run if they claim they can help you! Jasmine was very nice though. She not only appeared capable of doing her job, but also was very friendly and understanding.
  • AR
    Art Ruroede
    Aug 6, 2025
    1.0
    The employees here are so nice and took care of me to the best of their ability. However, the store is horrendously hot! I don't know how they're expected to do their job duties to the fullest while the A/C is broke, especially with all this heat. I was sweating just a few moments after walking through the door and I would have stayed longer had the air been working. Will be going to other stores where I can actually shop comfortably.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*